I. Platform Functions and Services
Liaoning Minxin online complaint platform provides a variety of functions and services to meet the needs of different groups of people. First of all, the platform receives all kinds of complaints and reports, including government services, environmental protection, consumer rights protection and other issues. Secondly, the platform provides consulting and answering services, and people can consult on policies, regulations, work processes and other issues. In addition, the platform also has a help column to provide people with emergency help channels to help them solve the difficulties they encounter in life.
Second, the complaint process and operation
It is very simple to use Liaoning Minxin online complaint platform. First, people need to visit the official website of the platform or related mobile applications. Then, fill in the complaint information according to the prompt, including the complaint content, the department involved, contact information, etc. After the complaint is submitted, the platform will review the complaint information and hand it over to relevant departments for handling according to the situation. People can check the progress of complaints and understand the handling situation through the platform.
Third, the advantages and characteristics of the platform
Liaoning Minxin Online Complaint Platform has many advantages and features. First of all, the platform realizes the organic combination of online and offline, and provides people with more convenient complaint channels. Secondly, the platform is highly transparent and interactive, so people can know the complaint handling situation in real time and communicate with relevant departments. In addition, the platform also pays attention to protecting people's privacy and ensuring the security and confidentiality of complaint information.
To sum up:
Liaoning Minxin Online Complaint Platform is an online platform that provides complaints, reports, consultation and help-seeking services for the masses. It has many functions and services, simple and convenient operation, high transparency and interactivity. Through this platform, people can express their demands, get timely and effective response and treatment, and promote good communication between the government and the people.
Legal basis:
Constitution of the people's Republic of China
Article 4 1 stipulates that:
People's Republic of China (PRC) citizens have the right to criticize and make suggestions for any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.
People's Republic of China (PRC) supervision law
Article 35 provides that:
The supervisory organ shall accept the report or report and deal with it in accordance with the relevant provisions. If it is not under the jurisdiction of this organ, it shall be transferred to the organ with jurisdiction for handling.