First, the results: strengthening the "five chaos" to control the citizens' awareness of civilization has been significantly improved.
In the process of grid management, a long-term mechanism has been established and improved, which is progressive and interlocking from top to bottom, achieving full coverage and seamless, fully embodying long-term considerations.
Urban grid management, determine the theme of governance every month, highlight the key points, and carry out the "May 1 Special" governance action. Up to now, 34 communities have participated in 314,725 person-times, cleaned up psoriasis 1806 14, cleaned up 28,803 tons of sanitary dead corner garbage, standardized 43,679 mobile vendors and occupied roads, standardized the stacking of materials on site13,664 tons, and controlled illegal parking of vehicles.
In the grid management, there are various forms of missionary activities, vivid transposition experience, active community participation and obvious improvement of citizens' awareness of civilization.
Second, the highlight: digital urban management makes grid management on the track of science and technology.
In order to further strengthen urban management and improve the efficiency of urban management, Zhengzhou has continuously improved the standardization and refinement of urban management, and the digital urban management information system has been put into operation. Digital urban management supervision and grid management complement each other, which makes the urban management supervision and management process fully optimized, greatly improves the efficiency of inspection and supervision, finds the problems in urban management more actively, comprehensively, timely and meticulously, further improves the efficiency of supervision and disposal, and realizes the full coverage of grid management.
Digital urban management brings grid management into the track of science and technology, rationalizes the urban management mechanism, improves the efficiency of urban management, reduces the cost of urban management, innovates the urban management mode, standardizes the urban management process, and smoothes the urban management channels, which will further boost urban management to a new level.
The role of "eyes" is more prominent. Through the interconnection of information collector and electronic monitoring, the whole area coverage, multi-period supervision and full problem discovery can be realized; According to the key points of urban management and business needs, carry out special collection, establish problem accounts, and provide effective information resources for professional departments; Give play to the initiative spirit of "lifting a finger" of the agent, and cases such as individual tourists, white garbage and posting small advertisements are handled by the agent himself, accounting for 40% of the total cases, which greatly reduces the labor cost invested by professional departments in small cases.
Operation management is more convenient. Innovative research and development of WeChat case-handling APP case-handling software can effectively solve the lengthy and complicated case-handling process, realize front-line managers to handle cases directly by using mobile terminals and mobile phone WeChat, make case scheduling and handling more intuitive, convenient and fast, realize effective hierarchical management and work supervision in the whole process of handling cases, and greatly improve the case-handling efficiency of professional departments.
The application of results is more scientific. Pay attention to the quantitative analysis and mining development of data, sort out the hot areas and types of high-incidence cases, and conduct in-depth analysis, judgment and docking of typical difficult problems. The implementation of the special report on the first review in January provides a scientific and effective basis for the decision-making of leaders and professional departments, and further promotes the attention and supervision of various departments on business work.
The information platform is more abundant. Integrate existing available resources, establish a digital urban management and public security skynet monitoring video information sharing platform with the Public Security Bureau, establish an urban flood control emergency platform with the Municipal Flood Control Office and the Municipal Office, establish a perfect on-site monitoring platform with the law enforcement detachment, and establish a medical waste management platform with the Environmental Sanitation Department to realize platform interconnection, data sharing and business collaboration.
Third, change: innovate the social governance model and rectify the old needy households.
The core of social governance is people, the focus is urban and rural communities, and the key is institutional innovation. Community innovates social governance model and establishes grid management model. Hold residents' meetings, recommend courtyard autonomy groups, and fully mobilize residents' participation. On this basis, a three-level grid linkage mechanism is established: community workers are the first-level grid; The resident group leader, community grid member and party group leader are secondary grids; The autonomous group of residential courtyard is a three-level grid. Three-level linkage, realize residents' autonomy, residents independently sign residents' conventions, care for environmental sanitation, and actively participate in the construction of environmental governance in residential areas. Clean up the garbage from abandoned fountains, afforest around fountains, transform dilapidated awnings, standardize vehicle parking, and obviously improve environmental sanitation.
A good community needs harmony and happiness, freedom and rights, order and security. Grid management mode can actively mobilize the masses to participate in social governance, reflect the interests of the masses at all levels in time, improve their happiness and satisfaction, and lay a solid foundation for building a good community.
After community grid management entered the community, grid workers went deep into the community many times to understand the actual situation of the community and the demands of residents. Residents report that the community belongs to the family area of the former CCB. Due to the restructuring of CCB, most of the employees who used to live in it have moved away, and now the tenants are mainly renters, resulting in an unattended state. Apart from economic difficulties, reconstruction is also very difficult. After learning this situation, the two committees of the community attached great importance to it, guided the community residents to set up an autonomous management Committee, and recommended the members of the community management Committee. And find professionals to check the scene together, collect and listen to opinions, formulate governance plans, and actively mobilize residents to raise funds to manage the community.
Through treatment and maintenance, the original illegal buildings in the community were all cleaned up, the drainage pipes were reinstalled, the damaged ground was renovated, and the overall appearance of the community was completely new. People in the community boast that "with grid management, it is convenient for us to do things".
The urban environment is the space where we live and needs our common care. Since the implementation of grid management for comprehensive management of urban environment, Zhengdong New District has continuously innovated social governance and actively explored new modes of urban management services. The initiative and enthusiasm of street offices, communities, residential quarters and the masses to participate in social governance have been greatly mobilized and brought into play. Grid management mode promotes environmental governance, constantly improves the production and living environment of residents, and strives to create a new atmosphere of harmony and well-being.
Jin Peng Information Intelligent Environmental Protection Solution