Just as the Internet has brought mixed effects to the present society. The Internet is vividly described as a "double-edged sword". As a new form, network psychological consultation. It has the irreplaceable advantages of traditional psychological consultation (mainly including outpatient consultation, letter consultation and telephone consultation). But it also has its obvious weaknesses and limitations.
Just as the Internet has brought mixed effects to the present society. The Internet is vividly described as a "double-edged sword". As a new form, network psychological consultation. It has the irreplaceable advantages of traditional psychological consultation (mainly including outpatient consultation, letter consultation and telephone consultation). But it also has its obvious weaknesses and limitations. L, facilitate the confidentiality of the parties
In real life, there is a big obstacle in psychological counseling, that is, the parties' doubts about confidentiality, which does not exist in online counseling. When surfing the internet, the client logs in as a virtual identity, which can hide your real name, appearance, voice and other privacy, even the gender is unknown to others. In this case. Even if you put your personal information on BBS, others can't sit in the right place and guess your true identity.
2. Equal and relaxed consultation and visiting relationship.
In traditional psychological counseling, the relationship between counselors is a vertical interpersonal relationship similar to that between superiors and subordinates, teachers and students. In the virtual state, face-to-face pressure and embarrassment are avoided. This will save the parties from worrying about social evaluation and eliminate all kinds of concerns. Open your heart and state your psychological confusion and needs as truthfully as possible, which will help counselors to understand the real psychological situation of clients more comprehensively and take appropriate measures to solve their problems.
3. Increased freedom of choice.
Different from traditional psychological counseling, online counseling is not limited by objective conditions such as traffic, which frees people from the constraints of time and space. The parties are free to come and go, and their actions are convenient. You can choose to consult or terminate the consultation at any time according to your own needs, you can choose your favorite consultant freely, and you can log in again with a new identity.
4. Rich in information
The psychological crux of some parties is due to inexperience and information occlusion, which often requires the psychotherapist to have rich experience and a lot of information. But in real life, everyone's experience and energy are limited. And surfing the internet can solve this contradiction very well. You can meet all kinds of people through online communication. The breadth and richness of contact range are incomparable in real life. The parties can communicate with them and get along with them, and indirectly do psychological counseling. This kind of consultation gives individuals great initiative. It is of great benefit to problem solving and psychological growth.
5, convenient and fast
The convenient and fast characteristics of the network also make online psychological counseling popular. No matter where the parties are, as long as they have a computer with Internet access, they can seek the help of psychologists or many netizens to solve psychological confusion in time and avoid leaving an introduction of mental illness. Consultants can also reply online at any time, regardless of time and place.
6, easy to think and analyze
When communicating by email or forum, both parties and consultants need to write letters. Writing itself is also a process of sorting out ideas and self-reflection. Different from face-to-face consultation and telephone consultation, it doesn't need to know each other's intentions and react immediately, but it can have relatively loose time to think and analyze carefully, thus enhancing the accuracy of grasping the problem.
7, easy to store and query cases
In traditional psychological consultation, the preservation and inquiry of cases is a trivial matter, which is quite time-consuming and laborious, but it is easy to realize online consultation with the help of modern technical means. Therefore, first of all, it greatly improves the efficiency of consultant's supervision and research work, and also provides a broader choice space for the parties. Participants can find relevant content from major search engines or according to the column settings of web pages. If they are interested, they can also look at the existing cases first to see if there is anything they want. If you don't understand. Then be sure to consult yourself further.
In addition, online consultation is also an economical and time-saving consultation method. At present, most grid consultation in China is free, even if it is charged, it is cheaper than face-to-face consultation. Network consultation also saves people the trouble of taking transportation, especially in crowded cities, which is more attractive. L, whether the question is true or not
The anonymity of the internet makes people dare to express themselves more truly, without worrying about social evaluation, which can avoid the worry and embarrassment in face-to-face communication, but it also brings about the lack of sense of responsibility-the parties can show their inner privacy and darkness unscrupulously. Some people even make up exaggerated and bizarre stories to fill their inner emptiness. In line with the professional standards of safeguarding interests and serving customers, the consultant should be based on trust and respect for customers, but he still can't help but smile: the other party is fake, but I want to be sincere.
2. Incomplete information
Network consultation is an indirect interpersonal interaction. You can't hear each other's voice, you can't see each other's eyes, expressions and gestures, and a lot of valuable information in the communication between the two sides is missing. It is sometimes difficult to achieve the same effect as language expression only through words. In face-to-face communication, psychological counselors will make comprehensive analysis and inference based on the conversations and expressions of the parties, and make appropriate responses in time. However, in online consultation, if the parties or consultants are not strong in writing expression, it will greatly affect the process and effect of consultation.
3. The relationship between consultation and interview is unstable for a long time.
The elimination of psychological barriers can not be immediate, and the medicine can get rid of the disease. Therefore, most contemporary psychologists and clinical workers emphasize the establishment of a relationship of mutual trust and consultation, and it takes a period of time for both sides to discuss together to clarify the problem and achieve satisfactory treatment results. In online consultation, some people surf the Internet for recreation, or regard surfing the Internet as a way of leisure and entertainment, and their behavior is tentative and random. Some people disappear after only one visit, while others reappear after a long time. Although some people hope to solve their psychological confusion through online counseling, it is a great pity that their resistance or hesitation can't be detected by the counselor in time and give effective feedback, or the confrontation of the counselor makes them feel uncomfortable (and confrontation is often a necessary condition for effective counseling). Just when the problem is about to be clarified, it is a great pity that they fled.
4. Subject to objective factors such as technical level, network environment and website management.
Network psychological consultation requires clients and consultants to have convenient internet access conditions, certain network knowledge and computer level, normal network operation and fast transmission speed. A server failure occurred in a psychological website in China, which caused a large number of emails to stay and the counselor's reply could not be sent.
At present, most online psychological services in China are free, which is of course a good thing for netizens, but websites have to pay for office space, equipment and consultants' work. The basic principle of business is to pursue profits, and providing free lunch is only a means of operation, if the service does not get the expected return (such as attracting advertisements). Or the limited financial resources of the website will inevitably affect the development of online consultation.
To sum up, psychological counseling is a highly professional job. Although online consultation has advantages that other consultation methods do not have, its weaknesses and limitations are also very obvious. The communication between clients and psychologists through the Internet is indirect and stays at a shallow level, which is far less direct, specific, intimate, in-depth and operable than face-to-face consultation. Even if the network technology has been greatly improved in the future, people can use multimedia to interact online when instant audio-visual is applied to online consultation. Online psychological counseling cannot replace long-term and systematic face-to-face counseling outside the network.
At the same time, we should also see that the internet has penetrated into all aspects of social life, and it has become an irresistible trend to use the internet to carry out psychological counseling. Because of its advantages such as convenience, safety, economy, time saving and freedom, network consultation will continue to develop with the development of network technology and the further popularization and acceleration of the network, and will be gradually accepted by more and more people, and become an important force to promote the growth and expansion of psychological counseling behavior, promote the mental health of Chinese people and ensure social harmony and stability. Of course, at the same time, it also needs technical and legal support, so that individuals who receive psychological services and websites that provide psychological services can get more benefits from it.