What number should I call if calling 12345 doesn't solve the problem?

If 12345 government service hotline can't solve the problem, you can call the industry or department hotline.

These special lines are usually set up by relevant departments to provide more professional and specific services and solutions. By calling these special lines, you can communicate directly with the staff of relevant departments, and they will provide corresponding help and guidance according to your specific situation. This way can solve the problems you encounter more efficiently and ensure that you get satisfactory answers and services.

In modern society, the government service convenience hotline has become one of the important ways for people to solve problems. However, due to various reasons, sometimes we may encounter some complicated or special problems, which may be beyond the scope of 12345 government service hotline. In this case, it is a wise choice to call the special line of the relevant industry or department.

These special lines are set up by various departments according to their own responsibilities and business characteristics, and are specially used to deal with problems in specific fields. For example, if you encounter tax-related problems, you can call the hotline of the tax department. If you encounter problems related to education, you can call the hotline of the education department.

Functions of government service convenience hotline:

1. Providing information consultation: The government service hotline is an important channel for the public to obtain government service information. By calling the hotline, citizens and enterprises can easily understand various policies and regulations, working procedures, public services and other information, and help them make decisions in their lives and solve practical problems.

2. Accepting complaints and reports: The government service convenience hotline also undertakes the function of accepting complaints and reports from the public about the work of government departments or illegal acts. This provides a direct and effective feedback channel for the public, which helps the government to find and solve problems in time, improve the quality of public services and safeguard social fairness and justice.

3. Coordinate and solve problems: the government service convenience hotline can coordinate the resources of various departments and solve complex problems across departments and fields for the public. When citizens or enterprises encounter difficulties or obstacles in their work, hotline staff can assist in communication and coordination to promote timely and effective solution of the problem.