Collect some basic polite expressions and conversations in English service industry, including telephone expressions.

1. Hi!

Good morning/afternoon/evening

Can I help you?

How can I help you?

3. Thank you!

4. Have a nice day! Have fun! (When the guest pays to leave)

5. Have a nice weekend! (If it is a weekend)

6. Have a nice holiday! (If it is a holiday)

The telephone language is similar.

1. Good morning, Hua Rong Hotel (Good morning, Ronghua Hotel here).

2. May I take your order? What would you like to order?

Just a moment, please.

4. How do you spell your name? How do you spell your name?

Sorry to have kept you waiting. Sorry to have kept you waiting.

Thank you.