What should I do if the vivo account is authenticated by someone else's real name?

At present, real-name information does not support direct modification. If the real-name authentication information belongs to an acquaintance, you can clear the real-name information yourself and re-authenticate (in order to ensure the security of the account, it is not recommended to use other people's identity information for real-name registration. )。

Go to Settings-Click Top Account-Personal Information/Security and Password-Real Name Authentication-Clear Real Name Information, and follow the prompts. If the system detects that the account is in a safe state, it can be cleared directly. If prompted for verification, please verify the original real name information and clear it.

Tips:

The real name clearing function needs to update the vivo account to version 5.7.0.0 and above;

Real-name clearing is only supported on vivo/iQOO mobile phones and tablets;

The version of vivo account is updated to 6.7. 1, and it can only be cleared once within 30 days;

After the real name is cleared, the student certification will also be cleared.

If the real name information of the account is a stranger, you can contact the manual customer service to handle it, and enter vivo official website-My-Online Customer Service-Sliding Bottom-Online Customer Service-Enter the manual customer service to enter the consultation.