In family education counseling, there are many situations that hinder counseling because of the silence of the helper, which can be roughly divided into six types, one of which is rebellious silence. The specific manifestation of rebellious silence is that the helper himself is unwilling or unwilling to receive consultation, does not express the motivation of consultation, or even does not want to consult, and expresses his rebellious psychology towards consultation with silence.
Show suspicion, indifference, even anger and hostility to the consultant. The appearance of these silences will make the negotiation temporarily impossible, and will also lead to nervousness, depression or embarrassment, which will hinder the negotiation. In this regard, consultants should be calm and take active and effective measures to deal with it.
Other types of silence:
1. Suspicious: Because customers don't fully trust consultants, they are unwilling to give out some information. They often show an uneasy look and look at the consultants with suspicion and inquiry.
2. At a loss: some help seekers don't know what to say, what consultants want to know, and what are the important narrative contents; Sometimes the helper can't figure out what the problem is, so he can't express it or can't express it clearly; It is also possible that there are many things to express, but I don't know where to start.
3. emotional type: It is caused by the anger, fear or shame of the helped person, just like what the helped person is afraid of.
4. Thinking type: the helper seems to understand what the counselor said repeatedly; Or are recalling the past that is of great significance to the consultation; Or experience a certain emotion or emotion.
5. Introversion: This kind of silence stems from the introverted and inarticulate personality of the helper. Silence is his regular way of communicating with people, especially in strange environments and crowds.
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