2. The customer service will call the hotline to apply and report the policy number. If you don't want to make a phone call, you can also follow the official account of WeChat Huatai Property Insurance WeChat on WeChat, click the customer service consultation that pops up, and enter "manual" to enter the manual online customer service. After explaining the situation, the online customer service will let the customer hand-write the application for surrender according to the format, upload the photo to the front and back of the ID card, indicate the debit card and bank information, and then help submit the surrender.