Application function of mobile phone CRM
1. Mobile phone for PC-side computer work. Mobile phone CRM is based on the work that must be operated on the computer in the past, such as work objectives, schedule management, work trajectory, user management and so on. , and can be easily operated on the mobile phone through the SMS mobile phone CRM system.
2. Real-time management and tracking of sales staff's working status. What did the salesperson do when he visited those users? Managers can use the mobile phone's CRM system and GPS positioning function to freely query the previous work trajectory.
Jianxin software
3. After the salesman records the address of each user, every time he goes on a business trip, the system will automatically list the user companies that pass between the company and the destination, so that the salesman can visit at home.
4. Mobile CRM can query the information of new users and contacts in this month, this week and the last 20 days, and keep abreast of new user information and project progress.
5. Clear user data analysis. Simple CRM system can manage users in different categories according to the dispersion degree of user data, and enterprise leaders can freely choose the combination viewing mode to know the latest enterprise users.
6. CCB mobile CRM optimizes the enterprise process, making the work approval of the enterprise clearer and the expense reimbursement more accurate; Achieve easy and efficient management of employees, projects and users, and bring long-term and efficient development to enterprises.
Application benefit of mobile phone CRM
CCB's mobile phone CRM system takes collaborative management as its basic idea, takes the enterprise management demand of "users want the best service" as its goal, and focuses on improving enterprise service quality through informationization. By strengthening the overall collaborative management of enterprises in mobile phone CRM, enterprises can help improve the level of service users and win more users.
At the same time, the mobile version of CRM can not only help enterprises to carry out comprehensive management, but also improve the quality of enterprise products through user feedback. Salespeople collect users in the mobile phone CRM system in time, integrate and analyze the collected user information data, coordinate the sales business analysis of business personnel, and increase the order volume. At the same time, through mobile phone CRM, enterprise sales staff can enjoy information in real time, strengthen the collaborative tracking and team combat ability of enterprise teams, and greatly improve the management level of enterprises.
In addition, in order to improve the service ability of enterprises, mobile phone CRM can also coordinate enterprises to respond to users' requests quickly and solve users' feedback information through users' timely feedback suggestions.
To sum up, mobile phone CRM can not only achieve leapfrog information sharing, but also achieve collaborative management; It can also greatly improve the quality of service, promote the user management and service ability of enterprises, and enhance the satisfaction and loyalty of users.
The above is an analysis and introduction of a pair of mobile phone CRM systems. If you want to know more about mobile CRM system, please consult Jane's CRM customer service or technical experts.