First, check the input of insurance information.
First of all, flexible employees should carefully check personal insurance information, including name, ID number, insured unit, etc. To ensure that there are no errors when entering the system. If you find an input error, you should contact the insured unit or social security department to correct it.
Second, understand the system update.
The social security system is sometimes updated and maintained regularly or irregularly, which may cause the query function to be temporarily unavailable or the query result to be inaccurate. Therefore, when inquiring about insurance information, it is recommended to know the update of the system to avoid inquiring during the update period.
Third, confirm the personal insurance status
The change of life insurance status may also lead to the inability to query insurance information. For example, if flexible employees leave their jobs or stop their insurance, their insurance information may have been deleted from the social security system of the original unit. At this point, you should contact the original unit or social security department to get the latest information about personal insurance.
Fourth, consult relevant departments.
If the above methods can't solve the problem, it is suggested that flexible employees directly consult the local social security department or the personnel department of the insured unit to understand the specific situation and seek solutions.
To sum up:
When inquiring about insurance information, flexible employees should first check whether the insurance information is entered correctly, then understand the update of social security system and confirm whether the individual insurance status has changed. If you still can't solve the problem, you can consult relevant departments for more help.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 74 provides that:
The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.
The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.
The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.
Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and have the right to ask social insurance agencies to provide social insurance consulting and other related services.