Taobao customer service asked for the first time how to set up an automatic reply, like this.

1. Log in to Niu Qian with your mobile phone, then click "My" in the lower right corner of Niu Qian software, and then click "Want Want Chat Settings".

2. After entering the Want Want Chat Settings interface, click Edit Auto Reply, and then select the first option to make relevant settings.

3. There is a detailed introduction of the first consultation on this interface. The seller clicks on the text to reply first, and then clicks on the related questions. As for the content settings, sellers can fill in according to their own needs.

4. When setting related questions, the seller should set them according to the situation of his own store, and need to add more questions for the buyer's consultation, and then set the answers, such as whether the price is favorable or not, how long it takes for the express delivery, etc. According to my understanding, only ten questions can be set here. So the seller remembers to add the most common questions and frequently asked questions! When you have finished adding everything, click OK.