On some occasions, ERNIE Bot may replace traditional jobs such as customer service, office clerk, human resources and financial industry researcher. Here are some possible examples:
Automated customer service: ERNIE Bot can provide services for customers instead of manual customer service, improving service efficiency and quality. This will greatly reduce the workload of customer service staff, thus having more time and energy to provide better service to customers.
Marketing promotion: ERNIE Bot can provide marketing promotion services for enterprises, and accurately recommend products or services according to users' needs and interests. This will enable enterprises to better understand the needs and interests of users, so as to better carry out marketing activities.
The Development Course of ERNIE Bot:
On July 3rd, 2023, Baidu ERNIE Bot App was put on the Apple AppStore, and users can download and install it for free. On August 6, 2023, ERNIE Bot released five native plug-ins: Baidu search, document browsing (document-based interaction), electronic Yi Tu (data insight chart generation), illustration painting (image-based interaction) and mirror streaming (text to video).
And released Baidu Liu Ru's "Super Assistant". At the same time, the developer-oriented AIStudio Galaxy model community, plug-in mechanism and Wenxin model "Galaxy" were officially launched. According to reports, ERNIE Bot can support the simultaneous use of three plug-ins, which not only expands the capability boundary of the large model, but also adapts to the needs of the scene.
On August 3rd, 2023, ERNIE Bot, Baidu's generative artificial intelligence product, officially opened its service to the public. On September 1 day, 2023, Baidu official micro-news, from 0: 00 to 24: 00 on August 3 1 day, Baidu official platform data showed that within 24 hours, ERNIE Bot * * * answered more than 33.42 million questions from netizens. In addition, the number of daily active users of ERNIE Bot APP exceeded 1 10,000 on the first day of open download.
Reference to the above content: Baidu Encyclopedia-ERNIE Bot