Tools/materials: Huawei nova7, HarmonyOS2.0, Tik Tok 20.9.0.
1, open Tik Tok software and select three horizontal icons.
2. Click on the customer service below.
3. After clicking on the online consultation below, enter the manual customer service and click Send.
4. Then choose the question type for consultation.
Matters needing attention in complaining about Tik Tok service
1. Describe the problem in detail: When you complain, you need to describe the problem in detail, including the specific situation of the problem, the content involved, the user name, relevant links, etc. So that the platform can handle complaints faster.
2. Stay calm and polite: When complaining, you need to stay calm and polite and avoid using offensive or insulting language. Supporting complaints with facts and arguments will be more valued by the platform.
3. Save evidence: If misconduct or content is involved, you must take screenshots to save relevant evidence, which will help to prove the rationality of the complaint if necessary.
4. Avoid abuse of complaint function: Although complaint is a way to protect users' rights and interests, abuse of complaint function may also lead to invalid or ignored complaints. Complaints should only be made when problems or irregularities are really encountered.
5. Waiting time: once the complaint is submitted, it needs to wait for the Tik Tok platform to handle it. According to the complexity of the problem, the processing time may be different, but please be patient.