In study, work and life, the use frequency of statements is on the rise, and statements have become a new industry. You get dizzy when you hear writing a report? The following is a report on the advanced deeds of the "Fuxing" service class compiled by me for reference only. Let's have a look.
On April 20xx, 2 1 year, the "Fuxing" service class of xx bus terminal was officially awarded. "Fuxing" service class was originally the express service class of XX Bus Terminal (in 20xx, it was awarded "Furong Cup Model Post" by the Provincial Federation of Trade Unions and the Women's Work Committee, and won the honorary title of "Youth Civilization" by the province and the city). After the upgrading of XX bus terminal in September, 20xx, the service mode of the original express service class in the main station was adjusted and the service items were expanded. A comprehensive service team composed of 1 1 female employees with high comprehensive quality and strong sense of service has established a new "Fuxing" service class. "Fu" means "Fucheng"; "Star" and its homophonic "heart" represent the love, sincerity and enthusiasm of team members, making Fucheng xx a shining "service star". "Fuxing" service class adheres to the service tenet of "being a civilized messenger and being a lucky star for passengers", strives to serve passengers wholeheartedly with a warm and persistent heart with a caring, enthusiastic, thoughtful and meticulous service concept, is responsible for passengers in every word and deed, considers passengers bit by bit, makes passengers satisfied with every move, and strives to create a "star service window".
On May 5th, there was no flaw in the sunny weather. At about ten o'clock in the morning, there was a cry in the waiting room, accompanied by shouts, which seemed so uncoordinated with the weather. The staff of the "Fuxing" class immediately got up and patrolled around and saw a man and a woman coming to the service desk hand in hand and wiping their eyes. Fuxing hurried out of the service desk and asked carefully before learning that the two children had separated from their father and asked the children. Immediately, a radio broadcast was broadcast to find people everywhere, and the appearance characteristics of the lost father were carefully asked. I patiently said to the two children, "Don't worry, my sister will definitely take you to find your father." Seeing the firm eyes of the "Fuxing" class staff, the two children stopped crying slowly, holding hands with big hands, and took them to ask every passenger waiting for the bus in the waiting room: "Excuse me, do you remember these two children?" Their father is about forty-five to forty-eight, wearing a white shirt and black trousers ... "In this way, over and over again, every time I ask, Fuxing will hold the hands of the two children and pull them to his side without giving up any information that may be useful. Half an hour passed, and forty minutes passed. Just then, the little girl in Fuxing's left hand suddenly shook her hand and walked to the door of the waiting room. Following her running direction, we saw a middle-aged man greet us with surprise and hold the little girl tightly in his arms. Fuxing took the little boy and gave his hand to their father. The middle-aged man was too excited to speak. The two children kept saying, "This is the sister who has been helping us find you, Dad. This is the sister." Children's words are the most unadorned. Their simple words are an affirmation of the "revival" staff. "Just look for it, hehe, just look for it." Fuxing still smiles happily. Without too many words of thanks, the father of two children bowed to Fuxing again and again when he turned away, leaving a series of cheerful' laughter' in the waiting room ... The love service of the "Fuxing" class has no end, and the touching scene will never end. They moved and encouraged each other.
One day in June, 1 1, a special passenger came in the waiting room. This is a woman of about 40 years old. With luggage in hand, she stumbled into the waiting room. The staff of the "Fuxing" class quickly pushed the wheelchair forward and sent it to the waiting room of key passengers to rest. Fuxing people are busy, bringing hot tea and a small quilt to the passenger and letting her lie down. After more than ten minutes, she looked a little better and called Fuxing and said, "Thank you, thank you. I just donated blood and didn't replenish nutrition in time. It is a good thing to have you, otherwise I will fall to the side of the road and nobody will take care of it. " Hearing this, Fuxing immediately asked the contact information of the passengers' relatives and informed the situation. Soon, the woman's relatives rushed to the station to meet her. When they left, they held Fuxing's hand tightly. "A group of lovely girls, thank you very much. The change of xx passenger station is really too great, just like our own home! " At this time, the revival sisters are warm in their hearts. Helping others to be happy is something that members of the revival team do every day. They serve every passenger with "love", just like their own relatives.
"Fuxing" service class is a young team and a team that dares to fight hard. From April to now, the team members have taken the initiative to carry luggage for passengers for more than 40,000 times, done more than 20 good deeds, and received more than 50 letters of commendation, which was highly praised by passengers. The "Fuxing" sisters actively participated in social welfare activities and visited the elderly in the city welfare home, which was well received by the welfare home staff and the elderly. In the first "Station Etiquette Image Exhibition Competition" held by the Head Office this year, the participating programs won the first and second prizes, and won the second prize in the provincial competition. Fuxing sisters regard their posts as the stage, passengers as the audience and the sound of wheels as music. In their posts, they welcome tourists from all directions with full enthusiasm.
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