1, you can bring your ID card to the train ticket sales point, the train station ticket window or the self-service ticket machine to inquire about the relevant ticket information.
2. To purchase tickets online, you can log in to the account of the ticket purchaser. If the ticket buyer buys tickets online, you can ask him to tell his account number, then log in to the account number, click "My 12306" and select "Completed Order" to see all the ticket purchase information of the account number.
3. Ask the ticket buyer directly. If you can contact the ticket buyer, it is the most direct to ask the ticket buyer for the ticket purchase information directly. You can ask him to send the train ticket information by SMS, or ask him to send a screenshot of the railway customer service information he received.
If you buy tickets repeatedly, you can change your account to buy tickets for yourself. If there is a conflict, the system will prompt you to buy the train ticket.
5. Call customer service. If you don't understand or operate the train ticket, you can call "12306" to book a customer service phone for consultation.
Extended data:
Train ticket reservation procedure:
1. After booking successfully, please be sure to pick up the tickets at the designated place within the specified time according to the system requirements.
2. When you arrive at the train station, it is recommended to copy the order number and ID number on the note in advance and give the note and ID card to the window conductor for the convenience of the conductor to check.
3. After successfully applying for a seat on the website 12306, the ticket purchaser should use a bank account with online payment function to pay the ticket within 45 minutes, otherwise the reserved seat will be cancelled and the seat will be released to other passengers.
There are several official ways to buy train tickets:
1, railway customer service center telephone 12306 booking;
2. official website buys tickets at www.12306.cn;
3, mobile phone client 12306 to buy tickets;
4. Buy tickets at the train window and the ticket vending machine at the train station;
5. Train ticket sales outlets.
Baidu Encyclopedia _ Online Train Tickets?