1. The number you chose in the telecommunications bureau is 8376543, which is an "offer" behavior stipulated in the contract law. The Telecommunications Bureau has accepted your 60 yuan money, which is actually a "commitment" for you. At this point, you and the telecommunications bureau have formed a de facto service contract relationship.
2. According to Article 8 of China's Contract Law: "A legally established contract is legally binding on the parties. The parties shall perform their obligations in accordance with the agreement and shall not change or terminate the contract without authorization. " In this case, the Telecommunications Bureau failed to install the telephone number 8376543 for you as scheduled, which obviously violated the contractual obligations agreed by both parties, thus violating the above-mentioned legal provisions.
3. The so-called contract in this case is the format clause provided by the telecom company. For the agreement in the contract that "Party B's trunk lines and facilities are not laid". It should be based on Article 4 1 of China's Contract Law: "In case of any dispute over the understanding of standard terms, it shall be interpreted according to the usual understanding. If there are more than two interpretations of the standard terms, an interpretation that is not conducive to the party providing the standard terms shall be made. " As consumers, they belong to vulnerable groups. Therefore, it is agreed that "the trunk lines and facilities of Party B cannot be laid". There is no main reason for the telecom company to terminate the contract according to law. Therefore, it must bear the corresponding civil liability for the legal consequences.
4. As you said, "They have a line, but they won't install it for me." . This further shows that the telecommunications company deliberately breached the contract. Therefore, the telecom company should be liable for breach of contract such as continuing to perform, taking remedial measures or compensating for losses.
5. With regard to liquidated damages, both the Contract Law and the General Principles of the Civil Law of China have relevant provisions, and it is not against the law to stipulate a daily liquidated damages of 1%. Therefore, I can arrive.
To sum up, you should file a civil lawsuit against the telecom company in accordance with Article 107 of the Contract Law, asking it to continue to perform the service contract, so as to settle your wish, and the court will support you. Wish you success!
Please add: 576556778 for further consultation.
Supplement: Since they asked you to coordinate this matter, it shows that they already know their fault or negligence in this business operation, and it also shows that their liability for breach of contract in this case is objective. So I think as long as you stick to your point of view and make further efforts, your wish can still be realized. As for the other reasons put forward by the other party, I think it is self-defeating in the face of facts and evidence.