After the winning results were announced in May 1 1, a Weibo named "Talking about Gao Peng's lottery fraud" was quickly forwarded by many netizens.
The Weibo said that at 3 pm on May 10, the winner of the "White iPhone4 Lottery" announced by Gaopeng.com Tencent official Weibo was actually an internal employee of Gaopeng.com. ..
Mr. Gao, the original publisher of Weibo, said that he is also engaged in the group buying website industry. Yesterday afternoon, after Gaopeng.com announced the winners' list, he checked the personal information of the winner "@nifengfeixiang86" and the contents of Weibo sent in the past, and confirmed that the winner's account was owned by the internal staff of Gaopeng.com through the record of the winner's speech.
Company response
At 6 o'clock in the afternoon the day before yesterday, that is, after Weibo 10 minutes, Gaopeng.com official Weibo and the winner Weibo's account were all displayed in Tencent Weibo.
Since then, Ouyang Yun, CEO of Gao Peng, responded to the online media and said: "Gao Peng.com will immediately announce the lucky draw list, and there is no such thing as giving prizes to the employees of the company." On the morning of May 6th, Gao Peng. Com sent an official statement to this newspaper, saying that Gao Peng. Com conducted an overnight investigation on this matter. "Because the management of the lottery process within the company is not rigorous enough and is used by individual employees, there is indeed a behavior of abusing power for personal gain."
Gao Peng. Com said in a statement that it fired the company's vice president who was directly responsible for the matter. 2011At the end of 0/10, many domestic consumers reported that Swiss Tissot watches purchased from Gao Peng Group with less than 1000 yuan were found to have vague patterns on the outer packaging and missing words in the manual, which was quite different from the genuine ones. Tissot Watch Department said that Tissot watches have never been sold through the Internet. Gao Peng. Therefore, com fell into the Tissot Gate crisis.
The website launched the group purchase activity of Tissot classic sports watch PRC200 in mid-June at 65438+ 10. The original price is 3500 yuan, and the group purchase price is only in 690 yuan, which is less than 20% off. Another Tissot Kutu series 6-needle seasonal men's watch with an original price of more than 4,000 yuan only sells for 888 yuan. In its publicity page, it is also pointed out that "the original products are genuine and support counter inspection".
On the day when the group purchase was launched, the ultra-low discount attracted the hearts of many consumers and also raised doubts. However, under the "guarantee" that Gao Peng Telephone confirmed that it was genuine and "supported the inspection", many consumers still bought it. However, after receiving the goods, Mr. Wang, a Beijing consumer, found that the Tissot watch bought by the group was a fake.
Tissot China officially issued a statement saying that some Tissot watches purchased by Gao Peng on the Internet had been inspected, and all the watches submitted for inspection were identified as fakes. Tissot China also said that he had reported the case to the public security organ.
Company response
"The customer provided false information, and the company's quality inspection department did not find it in time, so that they could take advantage of it." Gao Peng's customer service staff told reporters. Gaopeng.com officials also responded that Tianjin Jinsan Trading Co., Ltd. (hereinafter referred to as "Jinsan Trading") provided false agency qualification information to Gaopeng.com ... Gao Peng. Com said that reporting and legal proceedings have been initiated.
Meanwhile, Gao Peng. Com proposes a compensation plan for consumers, provides full refund for all consumers who participate in Tissot group purchase, and additionally compensates 200 yuan for cash; Consumers who receive watches and return them will also get extra cash compensation from 200 yuan.
"We have lost a lot, our reputation is irreparable, and we have to give consumers an extra refund. Only preliminary estimates will cost millions of yuan or more. " An insider in Gao Peng said. It is understood that Gao Peng. Tissot watches have sold thousands of pieces. I bought a "subway commemorative ticket" that can take 10 times at a price of almost 50%. After only using it once, the ticket can no longer be used ... This experience made reader Mr. Wang and his colleagues very angry.
Mr. Wang said that at the end of 1 1, he saw the group purchase information of "subway commemorative ticket" on the Gao Peng group purchase website. According to reports, the commemorative ticket was jointly launched by Gaopeng.com and the subway. The original price of 80 yuan is 4 1 yuan, and you can take the Shanghai subway 10 times with your card. "This information is available in QQ group purchase, F group purchase and Gao Peng group purchase. Because of the low price, snapping up is very popular. I bought 40 at that time, and several colleagues around me also bought them, adding up to about 200. " Mr. Wang said.
However, Mr. Wang changed a subway ticket in Gao Peng yesterday morning and took it away. Communication kiosks in subway stations. After swiping the card into the station, he noticed that the gate showed "Remaining Times 1" and after leaving the station, it showed "Remaining Times 0". After that, this card can no longer be used. He asked other colleagues and found that four or five people had encountered the same situation. On Weibo, there are more than one or two netizens who have similar experiences.
Due to the great preferential strength of commemorative tickets, the question of whether the price meets the requirements was also raised when they were sold. To this end, Shanghai Shentong Metro Asset Management Co., Ltd. also made a special statement in Weibo that this fare discount is a promotional activity in Gao Peng. Make up the difference yourself.
Company response
Why can I only take the subway ticket 10 times? The company said that "some tickets do have problems due to repeated batch numbers, and consumers can use old tickets to exchange for new tickets at the station". However, the other party also admitted that at present, it is not possible to identify which tickets belong to the problem ticket by the card number, and it is necessary to find the problem with the ticket before changing it.
In this regard, consumers said that they could not agree, and bluntly said that Gao Peng was suspected of commercial fraud: "If the batch number is duplicate, should we take the initiative to inform consumers of the recall? Who will bear the transportation expenses caused by ticket exchange? "