The second is to maintain two States. One is to stay awake. Office work is always complicated, and my eyes are too busy to turn off the lights. You can't do a good job without overwork. But just diligence and hard work are not enough. Be sure to take time out of the busy schedule, jump out of the routine circle, calm down, stand at the height of the overall situation, stand from the perspective of leadership, and want to lead what you think, what you should think, and what you don't want to lead. Keep calm in every major event and keep a clear head at all times. The second is to maintain a state of fear. Walking on thin ice, like approaching an abyss, always work carefully and trembling.
The third is to straighten out the three relationships. The nature of the office determines that only the maid carries the key, but the master can't. Therefore, it is not only the requirement of responsibility, but also an important parameter to reflect the quality and ability of our office staff to grasp the proportion of priority, advance and retreat, and before and after.
Therefore, first, we should correct the relationship between the auxiliary nature of work and the initiative of work requirements. Participation, non-intervention, improper leadership. Respect not to blindly follow, not to be a drummer, not to be an apple polisher. Officers are not used to things and don't make trouble.
The second is to correct the relationship between the unity of leadership goals and the differences of authority and tasks. Understand that the office is a comprehensive department of the unit, but it is not a power department. Although office workers often study problems with leaders and often convey their instructions, it does not mean that they can give orders and pretend to be leaders.
Third, it is necessary to straighten out the equality between the staff and leaders in political status, and the relationship between the behind-the-scenes and the front desk of the leadership division of labor. Therefore, accepting, obeying and serving leaders is not only the responsibility of office staff, but also the basic requirement of internal operation of the organization.
The fourth is to accept four major tests. First, I can tolerate injustice. The second is to be able to withstand loneliness. The third is to stand the temptation. The fourth is to keep secrets.
1. Be swayed by considerations of gain and loss, that is, the nature and tasks of the office staff determine that you are at the forefront of the conflict, especially the director must coordinate the relationship between the leading bodies of the bureau. Sometimes it is normal not to be understood or complained. Therefore, office workers must have good psychological quality and psychological endurance, and stand up to all kinds of grievances.
2, can withstand loneliness. Because the nature of our office determines that we are behind the scenes, we should be unknown, work hard and be an unsung hero.
3. resist the temptation. The office has no power, no money, no things, and it is relatively poor compared with the power department.
4. Keep a secret. There are many confidential documents in the office, so we must have confidentiality discipline.
The fifth is to establish five images. (1) is a good image. Good character and popularity. ② The image of Zhiduoxing. ③ The image of cattle. 4 regardless of the image of the minister. This is a solemn image.
Sixth, practice six kinds of kungfu. (six basic work skills) ① Good idea, good idea, good idea, good idea. Be a ginseng, not a ginseng. (2) can play with a pen. Strong writing ability. (3) is talking. Reflect the problem, convey the instructions without distortion, organize and communicate smoothly, sit and write, stand and talk, and sing. (4) is to find a few points. When the requirements of the superior are inconsistent with their own reality, they can find the joint point; When leaders disagree, they can find similarities; Find a communication point when the departments are inconsistent; (5) it will collapse the table. Make up for what leaders can't do and what leaders can't do well. 6. I will open up a new path. I can put forward new ideas in view of some new problems and situations in my work.
Seven is to have seven kinds of consciousness. (1) is to have a feeling that there are no small things in the office. (2) There is an attitude of absolute obedience to work. (3) Have the spirit of love and dedication. (4) It is necessary to have a resolute work style. Do whatever you can today, and don't let things stay overnight. (5) Is to have the ability to see and listen in all directions. ⑥ We should have the goal of striving for the first class. ⑦ We should establish the ideological realm of leadership image and maintain it everywhere. Eight is to overcome eight shortcomings. (1) is to overcome the shortcomings of more wrangling and less cooperation. (2) It is to overcome the shortcomings of chattering, too many opinions and too few methods and measures. (3) it is to overcome the shortcomings of more concern and less tolerance. (4) Overcome the shortcomings of taking more and giving less. (5) is to overcome the shortcomings of more impetuous and less effort. 6. Overcome the shortcomings of asking for instructions and giving few opinions. All landowners is to overcome the shortcomings of talking too much and doing too little. Today is to overcome the shortage of busy things and little study.
Nine is to play nine roles: ① to play the role of a manager who participates in government affairs; (2) Acting as an information officer to provide information and report information; (3) Give play to the reception function of mass petitions, department visits and leaders' visits; (4) it is to play the role of a good consultant, give ideas, give ideas, and give good ideas; ⑤ Play the role of a scholar who can write and criticize; ⑥ It is to play the intermediary role of contacting inside and outside, communicating up and down, and coordinating left and right; ⑦ It is to play the role of leaders, the masses and the spokespersons of units; Today is the role of a diplomat who plays a good role in foreign liaison.
Five qualities:
(1) is the hall. Office staff should be literate, cultivated, idealistic, ambitious and capable. I can be the brain trust and right-hand man of the leader in my work. In speech and manners
Steady and generous; Be witty, cautious and tolerant. Learning is the foundation and cultivation is the key. Virtue and talent are fine products, without virtue and talent are defective products, and without virtue and talent are dangerous goods. The office is the window, and people's every move is in the attention of others. Personnel can be an example for others to learn. It is easy to become the focus of others' discussion, so we should grasp the measure and scale in words and actions. (2) Go to the kitchen. Not afraid of being dirty, tired and complicated, to do a good job for leaders, organs, grass-roots units and the masses is to establish a sense of service. (3) it is supercilious. To be neither supercilious nor supercilious means to bow and scrape to the upper level, not to flatter, to be subservient to Nuo Nuo and Nuo Nuo, and to be arrogant and domineering to the lower level. Being incompetent means not being arrogant. 4 is to be firm. Strong sense of time, instructions and orders to leaders must be conveyed immediately, and reports for instructions to subordinates should be submitted to leaders as soon as possible. The things assigned by the leaders should be done without waiting, and today's things must be done today. ⑤ Pay attention to etiquette.