According to your description, I suggest you refer to the following information:
Cannot add to 16G. Up to 8 g.
DDR 31600/1333 MHz SDRAM, 2 DIMM slots, and the maximum system memory can be expanded to 8 GB (supported by the operating system).
Tips: If 4G or more memory is installed in a 32-bit operating system, all memory will not be fully utilized due to the limitation of the system's own memory mapping access. If you want to fully recognize 4GB or more of memory, it is recommended that you install and use a 64-bit operating system.
I hope the above information can help you! thank you
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