How to set up a seller, please ask everyone.

First, log in to Niu Qian workbench with a computer, then click the option of Message Center, click the option of Message Subscription, click the option of System Message, click the option of After-sales Service after entering, and finally check the option of Ask Everyone, and click the "OK" button in the lower right corner.

After setting, your baby will receive the following message to remind you of the buyer's questions, and you can directly click the link to answer them.

Instructions for Taobao: Sellers don't accept refund applications-first, you need to confirm whether your order has been refunded/sold. If you haven't applied yet, you can directly apply for a refund/after-sales.

After the application, if the seller fails to handle it within the specified time, don't worry, the system will allow you to refund by default and return the goods to your account within the specified time. If you have returned the goods to the seller, but the seller has not refunded them, you can contact the merchant through Ali Want Want to urge you, or pay attention to whether the system will automatically refund you after the timeout.

2. The seller does not deliver the goods-if you want the seller to deliver the goods to you as soon as possible, you can go to "My Order" to find the transaction, click "Remind Delivery" or "Contact Seller" to communicate with the seller and deliver the goods to you as soon as possible. If the seller makes it clear that it is impossible to deliver the goods, I suggest you apply for a refund and re-purchase the goods with higher quality.