Annual Work Plan for Operation and Maintenance 1 I. Network Ideological and Political Work
1. The new version of the official WeChat public platform of the school was launched, which further improved the service performance and user experience of the platform.
The new version of WeChat official account service menu adopts the main screen modular display mode, which is simple and easy to operate, greatly improving the user experience. The official account of the new version of WeChat is located on the campus server, and the service menus such as one-card inquiry, financial inquiry, e-line for teachers and students, and welcome system all adopt real-name authentication, which greatly improves the security of the platform. During the trial operation, we improved dozens of details, such as too long automatic grabbing time interval of individual columns, regular unbinding of real name binding, non-display of financial inquiry salary details, adjustment of information source of employment through train, non-display of overdue activities of exciting activities columns, and further improved the user experience.
The new version of WeChat official account has 2 1 service items. On the basis of retaining the original 14 service items, seven new service menus were added, which further improved the service performance. The announcement (teachers' edition and students' edition) adds seven service menus, such as one-card inquiry, financial inquiry, E-line for teachers and students, welcome system and intelligent question and answer, plus the original items such as shuttle bus inquiry, school calendar inquiry, wonderful activities and employment through train, which basically covers all aspects of teachers and students' study, work and life, and basically realizes the goal of one-stop service for teachers and students in the whole school.
2. Strengthen the research and development of original campus network cultural works (products) and activate the campus network cultural atmosphere.
Over the past year, I have led the student team to actively carry out the research and development of original cultural works on campus. * * * It has been pushed 42 times, with graphic information 157, including 25 issues of Xiaobaishishuo, 4 issues of What I Say/kloc-0, 27 issues of Random Talk and 3 issues of Days of a Mine Owner. Among them, the micro-video "A Miner's Day: Grandparents of Miner's University" received more than 9 100 hits and14 likes, and the response was good. The Sohu news client of "xxxx" specially pushed one. The rambling "xxxxx" was reported by Xuzhou TV Station and Metropolitan Morning Post, which caused widespread concern. Our official WeChat (service number) and "XXXX University" are ranked 2 1 in the "National University WeChat WeChat official account (4.5-4.1) Ranking List" published by China Youth Daily WeChat public platform, with two pictures and texts.
Designed and produced the official WeChat logo with "Xiaobai" as the spokesperson, and produced the original online cultural works on campus: Xiaobai said something, whatever I said, just say it. Made official WeChat brand image products: portable glasses, small white image card sets and commemorative postcards.
3. Use the official WeChat platform to interact online and offline, and build the official WeChat activity brand with heart.
Carefully planned and launched the official WeChat public platform 1 anniversary, school celebration 106 anniversary series activities. The activity took the form of online lottery and offline prize, and distributed nearly 3000 prizes. During the duration of the event, the total number of users of the platform increased from 14563 to 19467, and the popularity and influence of the official WeChat were enhanced. Organize interactive activities of grabbing tickets for famous lectures (Peking University Professor Zhang Yiwu and writer Ye Xin) at the Reading Festival. More than 700 people participated in the ticket grabbing activity, and more than 200 people were added to the activity, which achieved good results. Every year, thousands of students sign up for Halloween, Christmas Eve and other activities, and the brand effect of official WeChat activities is gradually highlighted.
4. Promote the connotation construction of the school's new media operation team.
I pay attention to the thinking and accumulation of new media operation. In the first half of the year, he was invited to give a lecture entitled "Operation Practice of WeChat Public Platform in Colleges and Universities" for the backbone of news and communication centers in four colleges of telecommunications, foreign languages, art and grammar to exchange and guide the new media work in colleges and universities. Organize counselors to Shanghai Open University to participate in the spring training course of network literacy for college counselors outside Shanghai, so as to improve the guidance and control level of network public opinion of the new media work team.
5. Open the "headline number" of XXXX University and expand the network ideological and political platform.
In the first half of the year, we contacted the operator of "Today's Headlines", investigated the relevant information of headline numbers in colleges and universities in detail, and opened the "headline number" of XXXX University. Organize relevant personnel of the new media center to push messages.
Second, the daily publicity and management work
1. Do a good job in window publicity theme planning, monthly appraisal, window repair, etc. In the year of 20xx, all colleges were organized to exhibit 9 publicity windows, and 28 special topics were published in the windows. Do a good job in the theme planning and photo subscription of the departmental publicity window, and update the publicity window 12 throughout the year. The content is comprehensive, novel and detailed, which is well received by students. All the damaged publicity windows in the department were repaired and replaced.
2. Insist on updating and maintaining the newspaper column of the parish and the window of the school bus platform. Insist on updating newspapers on time every day, and change nearly 2000 issues of newspapers throughout the year. The locks and tiles of the newspaper reading columns in public parishes were all replaced.
3. Do a good job in maintaining outdoor propaganda positions during sensitive dates and major events. Focus on maintaining outdoor publicity positions such as outdoor publicity columns and publicity windows of "xxxx" nodes to ensure the purity and order of outdoor publicity on campus.
Third, innovation.
1. Drafted the Administrative Measures for WeChat Public Platform of XXXX University. Put forward principled opinions on the registration, filing and construction of WeChat public platforms at all levels in schools, and further standardize and orderly manage the WeChat public platforms in schools.
2. I wrote the achievement of our school's "Honor to Chinese Excellent Traditional Culture" activity "Singing, Reading, Writing and Inheriting Classics" and submitted it to the Ministry of Education, and was awarded as a national university characteristic exhibition project. Relevant achievement materials were selected into the achievement compilation of the demonstration project of "Respecting Chinese Excellent Traditional Culture" series activities of the Ministry of Education in 20xx.
Operation and Maintenance Annual Work Plan 2 In order to further improve my work efficiency and ability, the following 20xx annual work plan is specially formulated, hoping to urge myself.
First, the overall thinking and objectives of the 20xx annual work
In the next year, the whole department will create a tense and orderly working state, good working style and persistent working spirit under the leadership of the department head. Through learning, I constantly improve my requirements and work quality to adapt to the development of the company and myself, and also to implement it in my daily actions.
Two. 20xx annual key work plan
In the work of 20xx year after year, we will continue to strengthen management in asset management, prepare equipment for new stores and reloading stores, and give a lot of support to the work. Summarize the problems found in the first half of the year and make improvements in the 20xx annual work.
Three. 20xx annual internal management work plan
In next year's work, I will constantly sum up my work experience, analyze my work, find out the shortcomings and improve them. Keep up with the general direction of enterprise development and improve its own technical level. Be strict with yourself, improve work standards, learn advanced technology, and strengthen team building and ideological height. In business work, strengthen maintenance management, prevent failures, and provide good service guarantee for the company.
In the 20xx annual work, we should continue to strengthen asset management, change passive management into active management, conduct irregular spot checks on information assets of various departments in conjunction with the Finance Department, deal with violations found in strict accordance with the company system, and educate those responsible for problems to strengthen their understanding of the importance of asset management.
Strengthen the inspection of information equipment, and strive to prevent, find and solve possible problems in advance, which can not only ensure the normal work of various departments and the normal sales of stores, but also save maintenance costs and labor costs.
Usually, we should pay attention to the maintenance of busy support equipment, pay more attention to the ways and means of support, and improve work efficiency. Support the business software installed on the equipment to be integrated as much as possible, improve universality, and use one machine as much as possible when busy, thus shortening the debugging time.
In terms of working methods, it is necessary to clarify the individual division of labor in the department, so that everyone can know their own work content, and arrange their work according to the work content and everyone's characteristics, so that everyone can find their own position in the department. It is necessary to strengthen the team's sense of cooperation and let everyone fully integrate into the team. I look forward to your greater progress in the new year.
In the next year, under the leadership of the department head, I will constantly improve my requirements and work quality to adapt to the development of the company and myself. More importantly, I will implement it in my daily actions by creating a tense and orderly working state, good work style and unremitting work spirit for the whole department through learning.
Four. Management suggestions and work that need a clear idea from the superior.
Put forward your own management suggestions and work that needs to be thought out by superiors.
Annual Work Plan for Operation and Maintenance 20xx 10 From March to the end of the year, the operation and maintenance of xx Company in xx Company will expire for another year. In this year's operation and maintenance work, xxxx's business has developed rapidly, the number of equipment has been increasing, and the technical level and business knowledge of personnel have been significantly improved. Our team has also greatly improved its technical level and management experience.
First, conscientiously complete the planned daily operation and maintenance work: strictly control the quality; Service first; Strict requirements; Leading technology.
1. At the beginning of the operation and maintenance work, the leaders of the information technology department placed high hopes on our operation and maintenance work and put forward the policy of seriously improving the service level. In the process of service, we strictly follow this requirement, and in the spirit of ensuring the development of xxxx and being responsible to users, we implement the principle of "quality first and service first" in every link of our daily work. The customer satisfaction during this operation and maintenance period has been significantly improved and has been recognized by users many times.
2. We will cooperate with the new requirements and schemes put forward by the Information Technology Department in time. Based on the principle of "strict requirements", we will scientifically analyze and study the requirements, put forward a complete and thorough solution in time, and plan to invite users to try out or test before implementation. Effectively ensure the timely and effective operation and maintenance work.
Improve the technical level of service business, and complete a series of established training plans on time according to the unified planning of information technology department. According to the principle of "technology leading", through technical training, the professional level and the effective word data rate of troubleshooting have been improved; Through the establishment of effective security mechanism and training, the security mechanism of xxxx information outsourcing personnel has been improved; Through the training of confidentiality system, the operation and maintenance personnel will establish the information security consciousness of consciously maintaining xxxx; Through the training of customer service awareness, customer satisfaction has been improved.
2. Absorb advanced experience and complete various tasks of operation and maintenance with good quality and quantity: during the operation and maintenance period, no major production safety accidents occurred in the host, server, network and desktop, and some potential threats were carefully rectified under the guidance of the Information Technology Department.
Use advanced technology and experience to improve labor efficiency and operation and maintenance quality;
1, adopt advanced operation and maintenance tools to improve labor efficiency. Through monitoring software, the timeliness and controllability of information can be maintained at any time, and once problems occur, they can be quickly located and repaired.
2. Under the guidance of the Information Technology Department, we adopted WEB2 and 0 technologies in the operation and maintenance workload. In this way, we can efficiently complete the operation and maintenance work and save a lot of money for xxxx.
3. Pay attention to the study and collection of new technologies and methods in the course of work, and timely sort out and submit successful schemes conducive to operation and maintenance to the Information Technology Department. After five years of maintenance, a large amount of knowledge base information has been stored.
Three, adapt to the needs of the task, timely solve the problems encountered in the operation and maintenance process:
1. In case of unexpected problems during operation and maintenance, communicate with relevant personnel of the Information Technology Department in time, and conduct emergency treatment according to the emergency plan. Arrange key personnel to be on duty and stand by on holidays to ensure that 24-word data hours can correspond in time.
2. In the process of operation and maintenance, actively assist in the implementation of new equipment, which is affirmed by the Information Technology Department; Provide all-round guarantee in the process of arrival, acceptance, integration scheme, installation and debugging; For data migration and backup, everyone should make a detailed plan according to their own responsibilities and implement it strictly according to the plan after approval by the information technology department;
3. In order to cope with the shortage of information technology personnel when cooperating with major activities and events of some companies. On the one hand, do a good job in operation and maintenance, on the other hand, send some or all personnel to assist the information technology department to make up for its manpower shortage;
4. Actively cooperate in the process of upgrading the computer room, send people to supervise the construction process throughout the process, and issue various construction plans and design materials in time. After the completion of the construction, timely improve the changes and identification of various charts.
5. Cooperate with the administration department to do a good job in asset management, assign special personnel to participate in the study of asset management system, and put forward their own suggestions on backup and upgrade scheme in time; Actively respond to the energy-saving and emission-reduction initiatives put forward by the office and take the initiative to take measures to avoid the waste of energy and materials; Cooperate with the office for asset statistics, inspection and registration for many times.
Four. Seriously complete the report, summary and knowledge accumulation in the operation and maintenance work;
1, the knowledge base has formed a systematic and complete collection of operation and maintenance knowledge for two consecutive years, and it is convenient for all kinds of personnel to find the required operation and maintenance information at any time through authority management, which provides a basic guarantee for improving operation and maintenance efficiency.
2. Daily newspaper: * * Submit 309 daily operation and maintenance reports, 52 weekly operation and maintenance reports, 52 weekly engine room temperature reports, monthly operation and maintenance reports 12, semi-annual operation and maintenance reports 1, 1965433 desktop work record sheet.
3. Work reports: 70 change reports, 5 failure reports, 2 data security measures reports, 2 holiday duty tables and overtime tables 1 copy. Others: irregular reports such as disk space usage reports;
4. Chart: circuit power supply topology diagram, computer room and rack layout diagram, network topology diagram, san environment topology diagram, distribution frame map, ip and station statistics table, outsourcing personnel information system registration form, etc.
5. Other reports: suggestions on information security management of outsourced personnel, suggestions on the use and management of file servers, etc.
Through the above work and measures, our company successfully completed the operation and maintenance task of xx in this issue, which fundamentally met the requirements of equipment operation and maintenance. The successful completion of the task depends on the correct leadership and great assistance of the information technology department; Relying on the excellent situation of healthy development of xx; Thanks to the long-term trust and tacit understanding between the two sides.
One year has passed quickly, and I hereby apply to the leader to renew the operation and maintenance contract for the new year. Moreover, in the new maintenance period, all the contract terms of the previous year will be maintained, and the original operation and maintenance price will remain unchanged. In the new operation and maintenance period, we will keep a cool head, continue to develop our own advantages, make up for the existing shortcomings in many ways, improve the level and level of services, unite and cooperate with Word materials of various departments under the guidance of the information department, make great efforts to cooperate with Qi Xin, and complete various operation and maintenance tasks with high standards and high quality. I hope that in the new operation and maintenance period, I can better cooperate with the work of the information technology department and complete the requirements and tasks of xx.
Operate and maintain the annual work plan. Operation and maintenance work is mainly composed of planned maintenance and sudden failure. Strengthening planned inspection (maintenance) can effectively reduce sudden failures.
The focus of operation and maintenance work should be planned inspection (maintenance). The planned operation and maintenance work is mainly carried out through the following four links.
First, make a plan.
Plans are divided into master plans and sub-plans according to the relationship. For big goals and small goals, the operation and maintenance scheme of large-scale system is specifically refined into the work schemes of various professional groups, such as the large-scale exhibition and operation and maintenance scheme of large-scale science and technology venues, and refined into the small schemes of various professional groups such as high-voltage system, weak-current system, electromechanical system and basic decoration system; According to time, it is divided into annual plan, quarterly (monthly) plan, weekly plan (or temporary plan) and so on.
The annual plan is the goal and work arrangement for the whole year, and generally only makes general arrangements for the types and time of work; The quarterly (monthly) plan will further concretize the repair items specified in the annual plan; Weekly (temporary) plans are mainly temporary work plans arranged according to actual needs, such as temporary maintenance plans for equipment operation in the near future. Modern venue transportation Victoria adopts the mode of bidding outsourcing team and completes the maintenance work with the help of professional third parties. As the operation and maintenance personnel of Party A, it is necessary to review the feasibility and scientificity of the scheme and guide and assist the outsourcing team to modify the work scheme.
Second, the implementation of the plan.
After the plan is made, it is important to implement it. The implementation of the plan is mainly reflected in the contents of the planned work, the planned time, the required working hours, the person in charge and the main participants, the preparatory work (technical preparation, material preparation, spare parts and expenses preparation, possible accidents and countermeasures, etc. ), and the acceptance criteria after the completion of the plan. During the implementation of the plan, relevant written records shall be formed and filed for future reference. During the execution of the plan
If there is any new situation, the plan should be adjusted and implemented in time. Items and equipment involved in the implementation of the plan should be purchased and reserved in a planned way, which involves spare parts management. A perfect spare parts management system should be established in the operation and maintenance work to manage spare parts reasonably and effectively. Reduce inventory and cost on the premise of ensuring operation and maintenance requirements. Combined with the financial system of the company, the systematic institutional processes such as purchasing, warehousing, warehousing, scrapping and inventory keeping are defined and implemented as required.
Third, implement supervision.
Refers to the operation and maintenance work, to strengthen the supervision and management of the operation and maintenance team, to ensure safety in production (including personnel safety, equipment safety, operation safety, etc.). ). Mainly supervise whether the operation and maintenance team works as planned, whether there are illegal operations and potential safety hazards during the work; Whether relevant records are formed as required during the work; And whether the operation and maintenance task is finally completed and whether it meets the standards.
Fourth, training and assessment.
Strengthening the training of the operation and maintenance team is the guarantee for its successful completion. Because modern large-scale science and technology venues involve many types of equipment, a large number of equipment and complex applications, it is necessary to continuously train the operation and maintenance team so that they can grasp the corresponding professional knowledge and the latest situation of equipment operation in time. In addition, the management of the operation and maintenance team should introduce an assessment mechanism, including the assessment after training and the assessment of daily work performance. Evaluation should be based on evidence, with clear, uncontroversial and reasonable evaluation criteria.
To deal with sudden failures, we must first calmly deal with them and clarify the thinking of carrying out work. According to the previous maintenance experience and professional knowledge, judge the fault point in the shortest time, and check it step by step under unclear circumstances to avoid random inspection; Arrange maintenance personnel reasonably to improve efficiency. For the equipment or components involved in sudden failures, an emergency procurement mechanism should be established, including processes and ways, to improve the efficiency of fault handling and reduce the impact on the normal opening of the library.
In addition, there are two key points in operation and maintenance: the formulation and exercise of emergency plan and the management of spare parts.
Emergency plan: in view of the possible emergencies in the operation and maintenance process, under the condition of ensuring daily work, formulate feasible and effective emergency plans and conduct drills. To ensure that the work is carried out in an orderly manner and to eliminate the situation when an emergency occurs. There is often a saying in operation and maintenance that "I am not afraid of problems, but I am afraid that I don't know what to do if there is a problem."
In accordance with the general idea of "taking reform as the driving force, promoting development through innovation, and creating benefits through management", the five-year operation and maintenance work plan focuses on the operation safety of the information network and postal transmission network during the Olympic Games, and on the basis of the work completed in the first half of the year, the following work will continue to be promoted:
I. Information network:
1. Further strengthen the operation, maintenance and management of the information network to ensure the safe operation of the information network.
2, continue to do a good job in the construction and application of information network, strengthen scientific and technological development and support for long-term and efficient business, and strive to promote the transformation of scientific and technological projects into productive forces.
3 to further strengthen the basic management of postal equipment and computer network operation and maintenance.
4. Continue to pay special attention to the development of application software.
5, further improve the postal equipment and computer network group travel.
6. In order to effectively support the construction of new and rebuilt outlets, we will cooperate with relevant departments to participate in the layout design of lines and equipment in the construction plan, draw up plans as needed, and organize the installation and debugging of equipment during the transformation of outlets.
7. Continue to organize the management of global equipment.
8. According to the management operation and maintenance index system of Jiangsu Post Information Network, combined with the kpi index requirements of the department, complete the operation and maintenance management of the integrated network and financial network to ensure the safe operation of the integrated network and financial network, and all technical and operational indicators meet the standards.
Second, the postal network:
1, further consolidate and improve the postal network organization, and continue to strengthen the network operation management.
2. Further improve the system and relationship of mail sorting and sealing. The city delivery bureau further implements sorting pre-position, improves the quality and effectiveness of box sealing, and achieves the purpose of comprehensively improving the efficiency and benefit of network operation.
3. Further strengthen the management of the operation quality of the production operating system of the Central Bureau.
4. Improve the emergency mechanism of the production and operation system of the Postal Central Bureau.
5. Deepen and expand the achievements of the "three modernizations" reform of the postal central bureau, implement the "three modernizations" reform of the internal handling of express delivery, improve the competitiveness of the express delivery professional market, and realize the transformation of express delivery production management from simple and extensive to scientific and fine. According to the production process and operation management, revise and improve the implementation plan of "three modernizations", strengthen the supervision and inspection of the implementation, and comprehensively improve the network operation quality and comprehensive management level.
Third, the vehicle:
1, improve the basic vehicle management system, standardize the use of vehicles, and do a good job in vehicle management standardization. Combined with the characteristics of our bureau, we will further refine it, formulate the postal vehicle management system and assessment methods that are in line with the actual situation of our bureau, standardize the basic management materials, and improve the vehicle management level.
2. Continue to carry out vehicle inspection, make it institutionalized and regular, and strive to improve the intact rate of vehicles.
3. Strengthen the dynamic management of postal vehicles. Strengthen the analysis of vehicle operation, maintenance, consumption and old and new degree, grasp the vehicle dynamics in time, and improve the scientific management level of vehicles.
Fourth, other work.
1, strengthen grassroots investigation. In-depth understanding of the production and operation of the linked units, help analyze and solve the practical problems raised, and promote their business development.
2.xx years to complete the assessment of the relevant responsible units in the region.
3. Prepare the annual work plan of the department and formulate relevant budget work.
4. Do a good job in supporting the independent operation of the Postal Savings Bank and the comprehensive operation of express delivery.
5. Strengthen the regular or irregular inspection of information network, postal network and vehicle performance and safe operation during the Olympic Games.
6. Strengthen the corresponding management of county bureaus.
7. Complete other tasks assigned by bureau leaders.