1. Structure and rationality of automobile service network or network provided by automobile manufacturers, product quality assurance, technical training, technical consultation, spare parts supply, product selection, information feedback and processing. Provide logistics and distribution services for automobile manufacturers and parts manufacturers. Change the owner and driver, telephone number, address and other information.
2. Car maintenance, testing, maintenance, beauty, modification and other services. In addition to the after-sales parts supply system of automobile manufacturers, there is also a relatively independent auto parts management system. Products are all original accessories, which can meet the different needs of different users. Record customer's reaction to service problems or information about product hope and service, such as customer's reaction to excessive maintenance price or customer's suggestion not to call when requesting service. If you don't make comments to the customer service center in time, it will delay the work and even cause customer dissatisfaction to some extent.
3. Sales and installation of automobile beauty decoration products. Automobile fault rescue service. The contents of vehicle fault rescue service mainly include temporary oil supply service, diagnosis service and fault maintenance of forced parking caused by technical fault, traction service, traffic accident report and the assistance of public traffic safety management department. Traffic accidents and other services. Appointment work: Appointment work In the sales process, the sales staff reminds customers that in the future maintenance, appointment can reduce the waiting time of customers, reasonably arrange the work cycle of workshop staff and avoid the peak period of store maintenance.