But it's no use calling 1 10. Every telephone has its own jurisdiction. Bao Xiao collected several professional and targeted telephone calls.
12345 government service hotline
Introduction:
12345 is a public * * service platform set up by local municipal people's governments and composed of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo and WeChat.
Scope of acceptance:
1. Public service information consultation on administrative functions, responsibilities, policies and procedures;
2 complaints, opinions and suggestions on administrative management, social management and public services;
3. Non-emergency management and service assistance within the scope of administrative functions and powers;
4. Reports on citizens, legal persons and other organizations endangering people's lives and property, endangering public property and affecting economic and social development;
5. Praise the work efficiency and administrative efficiency of government departments and their staff.
Note: The actual situation varies from place to place, and the local government documents shall prevail.
Dialing time:
Provide "7×24 hours" all-weather manual service.
Tips:
Many netizens said that the 12345 hotline couldn't get through, in fact, because the customer service really couldn't get through ~
Note: "12345" is not a general telephone. Some appeals are not accepted by the hotline, some are inconsistent with national and local policies and regulations, and some are purely for personal interests, such as riding a bicycle into a guardrail after drunkenness and demanding compensation. Actually, this should be handled by the traffic police brigade. "
12348 introduction to the hotline of the legal aid center:
It is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the public.
Scope of acceptance:
1. Answer legal advice and publicize legal knowledge;
2. Coordinate legal service agencies to meet the legal needs of the masses;
3. Collect relevant information and timely reflect social conditions and public opinion.
Acceptance time:
Provide "7×24 hours" all-weather manual service.
Consultation category:
1. Civil (economic contract, labor remuneration, etc. );
2. Criminal (criminal practice, criminal incidental civil and criminal proceedings, etc. );
3. Administration (work injury, minimum living security, etc. );
4. others.
Tips:
As long as you encounter legal problems, whether civil or criminal, you can call this number for consultation first, choose manual service according to voice prompts, or carry out corresponding operations, and a professional lawyer will help you answer them.
Those who meet the requirements of legal aid can be paid by the state by issuing a certificate of financial difficulty, and the legal aid center will assign a free lawyer to help you with the lawsuit without charging you any fees.
The standard of economic hardship refers to the minimum living standard for urban and rural residents published by the people's government of your district and county, and the proof of economic hardship is issued by the village/neighborhood Committee or your unit and stamped with the seal of the civil affairs department.
Note that it is best to let the handling personnel sign all the official seals, otherwise there is a risk that the batch will not be approved. In the following three cases, you can apply for a free legal aid lawyer without providing proof of financial difficulties:
First, there is low security; Second, in social welfare institutions, nursing homes are supported by the government; Third, migrant workers demand payment of labor remuneration, industrial injury compensation and personal injury compensation.
Many netizens reported that the phone couldn't get through because there were too few operators and too many legal aid calls. As long as you insist on calling for a few more days, you will always get through.
12333 national human resources and social security service hotline
Introduction:
12333 telephone consultation service adheres to the service concept of "listening to public opinions and serving people's livelihood" and provides public services such as policy consultation, information inquiry, service guide, online acceptance, complaints and reports in the fields of human resources and social security.
Scope of acceptance:
Employment, social security, labor relations, income distribution, talent work, civil service management, placement, and intelligence introduction.
Acceptance time:
The working hours of manual service may vary from place to place, and the specific situation may vary from place to place. Please refer to the local time.
12368 national court system public service telephone
Introduction:
"12368" is the judicial information public service number determined by the Supreme People's Court and widely used in the national court system.
Scope of acceptance:
1. Case information inquiry helps to inquire whether the case file has been transferred to the intermediate people's court, whether the case has been filed in the intermediate people's court, the progress of the case, the compensation situation and other related information;
2. Assist in contacting the court staff, provide the office phone numbers of the clerk and relevant judges, and convey the appeal to the court staff through messages;
3. Provide litigation guidance and answer general procedural legal questions, such as prosecution, appeal, retrial and fee refund.
Acceptance time:
1. The time for manual delivery, window and SMS litigation service is working hours (8:30- 17:30, except weekends and holidays);
2. The time for self-service voice service, Internet, WeChat, Weibo and other litigation services is 24 hours.
12338 women's rights protection public service hotline
Introduction:
"12338" public service hotline for women's rights protection is a national unified number and standardized hotline for women's rights protection established by the All-China Women's Federation.
Scope of acceptance:
1. Accept complaints about women and children's infringement, provide hotline consultation, expert face-to-face consultation and other services, and open a website for women's legal help;
2. Provide legal services and other forms of relevant social assistance services for influential major cases that infringe upon the rights and interests of women and children.
Acceptance time:
The schedule of "12338" legal consultation shall be based on normal working days, and the consultation at other times can be recorded by telephone, but it cannot be answered directly.