10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to obtain services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry. In addition, the telephone service hall 10086 provides manual services for customers. Customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, and put forward opinions or suggestions on the services and services of China Mobile Communications Group.
In order to solve all kinds of problems and difficulties encountered by customers in the process of using mobile phones, China Mobile Communication Company has set up a customer service hotline 10086 all over the country. Customers can call local 10086 for consultation at any time, handle various businesses, master their own telephone charges, learn about mobile communication, make comments and suggestions to China Mobile Communication Company, and complain about the quality of mobile phone calls and the service attitude of sales staff. Among them, the phone bill inquiry service is only open to local China mobile communication customers, and foreign customers should call the local customer service center for phone bill inquiry. 10086 customer service hotline provides you with 24-hour all-weather service.