1. Inquire about the employer or social security agency: you can inquire about your own file information from the employer or social security agency to find out whether there is file information and how to supplement or update it;
2. Consult the human resources and social security department: If your employer or social security agency can't provide corresponding help, you can consult the local human resources and social security department to find out how to deal with the situation without file information and how to subsidize unemployment benefits;
3. Seek the help of a professional lawyer: If your situation is complicated or you need to file a lawsuit or appeal, you can seek the help of a professional lawyer and learn how to safeguard your rights and interests.
To receive unemployment benefits, the following materials are required:
Original and photocopy of ID card: the original and photocopy of the applicant's ID card are required;
Original and photocopy of unemployment certificate: the original and photocopy of the applicant's unemployment certificate are required to prove that the applicant is unemployed;
Original and photocopy of household registration book: the original and photocopy of the applicant's household registration book, which proves the applicant's household registration;
Bank card or other payment account information: to receive unemployment benefits, the applicant's bank card or other payment account information must be provided;
Resume: the relevant departments need the resume of the applicant for verification;
Other relevant materials: It may be necessary to provide other relevant materials, such as labor contracts, payroll and other documents to prove the applicant's work and income.
To sum up, receiving unemployment benefits needs to meet certain conditions and requirements, such as paying social security for a certain period of time and observing the relevant provisions of unemployment insurance.
Legal basis:
Article 45 of People's Republic of China (PRC) Social Insurance Law
Unemployed persons who meet the following conditions shall receive unemployment insurance money from the unemployment insurance fund:
(a) before unemployment, the employer and I have paid unemployment insurance premiums for one year;
(two) the employment is not interrupted because of my will;
(three) registered unemployed and have job requirements.
Article 46
Before unemployment, if I and the employer have paid a total of one year but less than five years, the longest period of receiving unemployment insurance benefits is twelve months; If the accumulated payment is over five years but less than ten years, the maximum period for receiving unemployment insurance benefits is eighteen months; If the accumulated payment is more than ten years, the maximum period for receiving unemployment insurance benefits is twenty-four months. If you are unemployed again after re-employment, the payment time will be recalculated, and the period of receiving unemployment insurance benefits will be combined with the period of receiving unemployment insurance benefits that should have been received but not received in the previous unemployment, and the longest period will not exceed 24 months.
Article 47
The standard of unemployment insurance benefits shall be determined by the people's governments of provinces, autonomous regions and municipalities directly under the Central Government, and shall not be lower than the minimum living standard for urban residents.