Users can directly dial the self-help hotline and then press the corresponding number keys according to the voice guidance to inquire about the phone bill, or they can directly edit the short message 10 1 send 100 1 to inquire about the phone bill details.
1000 1 is the self-service and telephone number of China Telecom. Call 1000 1 or send a short message on your mobile phone, and then you can check the phone bill and balance details of your mobile phone number according to the self-service voice prompt. In addition, you can also use your mobile phone to dial 10000 for phone bill inquiry.
Related hotline:
1, China Telecom Customer Service Hotline: 10000.
2. China Telecom self-service hotline: 1000 1
3. China Telecom 189 E-mail: 10659 189.
4. China Telecom recharge special line: 1 1888.
5. China Telecom's complaint hotline: 400? 88 1? 0000
Telecom profile:
The service personnel of the telecom customer service hotline adopt unified business norms, technical norms and business processes, and ensure that customers' problems can be answered and solved in the first time through the first question responsibility system, so as to realize "one phone call to solve all users' problems".
1000 1 integrate the original numbers of various telecom services, provide users with services such as consultation, inquiry, acceptance and complaint of various telecom services with telephone network as the main information exchange mode, and establish a rapid customer response center for basic telecom services and various telecom value-added services based on the customer service platform.