1. View login information: If you have registered on the contest platform, but you can't view the branch information, it may be because the student's identity has not been verified. In this case, you need to log in to Xuexin.com, complete the authentication according to the instructions, and then log in to the contest platform.
2. Contact the event organizer: If the authentication has been completed as required, but the branch information is still not available, it may be because the event organizer is still processing the relevant information update. You can contact the organizers of the event to find out the specific reasons and seek their help.
3. Check the network connection: if the network connection is unstable, it may lead to the failure to access the information of the competition platform or branches normally. In this case, you need to try refreshing the page or changing the network environment.
4. Confirm the qualification: In some cases, if the qualification of the competition is not met, the branch information may not be available. In this case, you need to confirm whether you meet the requirements of the competition, and if necessary, you can contact the organizer for detailed consultation.