The 400 National Service Hotline Center of Jianfa Real Estate Group Co., Ltd. won the Excellent Service Marketing Award in this year's "Golden Ear Cup" China Best Customer Center Selection.
Jianfa Real Estate 400 National Service Hotline Center was formally established on February 20 14. It is the window for Jianfa Real Estate to serve customers and the bridge for Jianfa Real Estate to communicate with customers. The team members are mainly post-90s, professional and energetic, and they are a young but mature professional customer service team.
Jianfa Real Estate 400 National Service Hotline Center is 365 days, 7*24 hours, shouldering the important responsibilities of after-sales repair, real estate complaints and real estate consultation. Now it has served more than 20 cities, 100 projects and more than 200,000 construction and development owners. Taking into account the various communication habits of the owners, we have established a variety of feedback channels such as hotline, official account of Diamond Club WeChat, Smart Life APP, etc., so that the owners can have any suggestions on Jianfa.
Up to now, the 400 National Service Hotline Center of Jianfa Real Estate has won the authoritative honors of "Best Customer Word-of-mouth Contract Center in 20 18" and "Best Customer Center in China in 20 18" in the industry, and passed the certification of "ISO900 1 Quality Management System" in Fiona Fang, which has been highly recognized by the customer center industry in China.
Xiamen Jianfa Group Co., Ltd. was established on February 6, 2000, registered at 43rd Floor, Jianfa International Building, Huandao East Road 1699, Siming District, Xiamen, and its legal representative is Huang Wenzhou. The business scope includes operating and managing state-owned capital within the scope of authorization according to the authorization of the state-owned assets supervision and administration department; Investment in primary industry, secondary industry and tertiary industry (unless otherwise stipulated by laws and regulations); Real estate development and management; Other information technology service industries not listed (except for projects requiring permission and approval); Spot sales of gold; Silver spot sales; Other wholesale industries not listed (excluding business projects that need to be approved by the license); Other retail businesses not listed (excluding items requiring permission and approval). Xiamen Jianfa Group Co., Ltd. has invested in 54 foreign companies.
scope of business
According to the authorization of the state-owned assets supervision and administration department, operate and manage state-owned capital within the scope of authorization; Investment in primary industry, secondary industry and tertiary industry (unless otherwise stipulated by laws and regulations); Real estate development and management; Other information technology service industries not listed (except for projects requiring permission and approval); Spot sales of gold; Silver spot sales; Other wholesale industries not listed (excluding business projects that need to be approved by the license); Other retail businesses not listed (excluding items requiring permission and approval).