Personal experience sharing: When I communicate with my boss, I usually choose a relatively relaxed time to ask questions. For example, after the weekly meeting, I will ask my boss to stop for a while and then give them feedback on the difficulties encountered in my current work.
Before preparing for communication, I will collect relevant data and information to ensure a clear understanding of the problem. I will list the specific details of the problem, provide relevant background information in communication, and let the boss know the whole picture of the problem.
In communication, I will use positive language to avoid complaining or blaming others. I will emphasize the importance of solving problems and try to provide some suggestions and solutions.
When communicating with my boss, I will remain calm and modest, and accept their feedback and suggestions with an open mind. I understand that they are trying to help me and the team finish the work better, not to criticize me personally.
Finally, after the communication, I will thank my boss for taking the time to listen to my feedback and say that I will try my best to improve and solve the problem.
Through the above communication methods, I found that I can establish a more active and open communication channel with my boss. They are also willing to provide support and help to help us overcome difficulties and achieve our work goals.
Method summary 1. Ask clearly: before communicating with your superiors, know clearly about your problems. This includes the root of the problem, the scope of influence and the tried solutions.
For example, suppose you are a product manager and your team is developing a new mobile application. You find that the progress of an important function development is far behind expectations, and you need to feedback this problem to your superiors. First, you need to be clear about the problem. You should have an in-depth discussion with the development team responsible for this function to find out the specific reason of the problem, which is the shortage of human resources? Technical problems? Or is the demand unclear?
2. Be prepared in advance: Don't wait until the problem is completely out of control before asking for help. When you are aware of the possible problems, you should start preparing to give feedback to your superiors.
For example, after knowing the specific cause of the problem, you begin to prepare how to give feedback to your superiors. You analyzed the possible impact of the problem on the whole project, including possible delay, possible cost increase and possible quality problems.
3. Respect time: find a suitable time to communicate. Avoid giving last-minute feedback before meetings or other important events. You can send an email at an appropriate time or ask for individual communication.
For example, you decide to communicate with your superiors after the weekly team meeting, and you send an email asking for some time to discuss your concerns after the meeting. In this way, your superiors can have time to prepare without affecting their schedule.
4. Provide solutions: When you give feedback to your superiors, you'd better provide at least one possible solution. This will show your initiative and start a dialogue to solve the problem.
For example, when you communicate with your superiors, you not only explain the problem, but also put forward your solution. For example, you can seek additional development resources or communicate with customers to see if you can extend the development time.
5. Keep an open mind: When discussing problems and possible solutions, keep an open mind and accept feedback. Your supervisor may be more experienced or have a more comprehensive understanding of the whole situation.
For example, when discussing your problems and solutions, your superior may have different views, he may propose another solution, or he may have different views on your analysis. In this case, you should keep an open mind and accept feedback, because your superiors may be more experienced or have a more comprehensive understanding of the whole situation.
The above experience, strategies and cases, I hope to help you more effectively feedback the problems encountered in your work to your superiors.