953 1 1 is the number of ZTO express customer service hotline. With the opening of the customer service hotline, the customer service system of ZTO Express will be further improved, and the customer service process will change from passive to active. In order to improve the customer service experience and promote the integration of the whole network, ZTO Express recently announced that it will launch the "953 1 1" national unified customer service hotline.
This special line will be open to customers all year round, and the whole network will be implemented uniformly, effectively solving the problems of busy lines and busy telephones, and providing customers with a standardized and smooth express service experience. Customers will enjoy "one-stop" self-service ordering, business consultation, express mail inquiry, complaint acceptance and other services before, during and after sale.
ZTO Express Business Scope
Domestic express delivery, international express delivery (except the exclusive business of postal enterprises above), engaged in international freight forwarding by sea, air and land, warehousing service, handling service, domestic freight forwarding, corporate image planning, marketing planning, public relations activity planning, enterprise management consulting, business information consulting, supply chain management, mechanical equipment leasing, sales of mechanical equipment, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and
Zhongtong's mission: to create more people's happiness with our products, which contains three meanings: first, to help more people start businesses and realize a better new life; The second is to help customers grow, cut costs, improve efficiency and create value for customers; The third is to solve problems for the society, reduce logistics costs, and realize the full link management of "from factory to user, from farm head to table".
Reference to the above content: Baidu Encyclopedia -ZTO Express