1. Correct violations: If your silence is caused by violations, you need to correct it in time. Read Taobao's relevant regulations and policies carefully, know which behaviors are prohibited, and then check and adjust your stores and goods.
Provide evidence: If you think that you have not violated any regulations and been banned by mistake, you can provide relevant evidence to Taobao to support your complaint. These evidences can include order records, customer evaluations, product descriptions, etc. By providing evidence, the chances of successful appeal can be increased.