1. Generate Express Order Number: After the goods are delivered, the express company or logistics company will generally provide an express order with the order number on it. If the courier number has not been generated, you can contact the courier company or logistics company to generate it.
2. Record the express delivery order number: record the generated express delivery order number in a notebook or computer so as to find it quickly when needed in the future.
3. Inform the customer of the express delivery number: You can inform the customer of the express delivery number in the following ways:
A. E-mail: Send the courier number to the customer by e-mail, with some simple product information or instructions.
B. Instant messaging software: Inform customers of the express delivery number through instant messaging software such as Skype, WhatsApp and Viber, and briefly introduce the products.
C. Telephone: If you have in-depth communication with the customer, you can also tell the customer the express number directly by telephone and briefly introduce the product.
D. SMS: For customers who have not provided email or instant messaging software before, you can inform the express delivery number by SMS.
4. Re-confirmation: After informing the courier number, it is best to confirm whether the customer has received the courier number by other means, such as sending an email again or asking with instant messaging software. This will help to enhance customers' trust in the enterprise.
In addition, according to the relevant foreign trade business processes and requirements, we can also inform them in different ways according to different situations. In case of doubt or uncertainty, it is recommended to consult professional foreign trade personnel or staff of relevant institutions.