According to the Shanghai Municipal Health and Family Planning Commission, "Ankangtong" professional service agencies provide the following free basic services according to the actual needs of families who have lost their families:
First, information consultation, including life service information, policy information, legal consultation and psychological consultation;
The second is health management, including 24-hour telephone doctor consultation, medical guidance, outpatient appointment, medicine delivery and so on.
The third is to call housekeeping services, including express delivery, housekeeping, purchasing and buy buy;
The fourth is emergency rescue service, which provides emergency rescue guidance through "push-to-talk" calling equipment;
Fifth, weekly active nursing, including weekly telephone nursing and home care for the elderly;
Sixth, reminders include morning exercise reminders and medical reminders. Ankangtong professional service organizations provide free push-to-talk devices or mobile phones for the elderly.
In addition, "Ankangtong Senior Foundation" will give two accidental fracture insurances to every family that has installed the "Ankangtong" assistance service system. If the user unfortunately encounters an accidental fracture, he can get a maximum insurance compensation of 5,000 yuan each.
According to the principle of voluntariness, the whole handling procedure takes the family as a unit, and the widowed object submits the installation registration form to the township (town) or street family planning department where his spouse is registered.
Secondly, the township (town) or street family planning department should summarize the installation registration every quarter and submit the registration form to the District Health and Family Planning Commission.
The District Health and Family Planning Commission shall summarize the installation and registration of the whole region every quarter, and send a copy of the list to the "Ankangtong" professional service organization.
The institution shall, within 7 working days from the date of receiving the list copied by the District Health and Family Planning Commission, get in touch with the bereaved object and confirm the specific installation time and address.
Install the "push-to-talk" calling device or the mobile phone of the elderly at the appointed time, sign a service agreement with the bereaved object, and finally feed back the specific installation information to the District Health and Family Planning Commission and the township (town) or street family planning department within 5 working days after completing the door-to-door installation.