12333 why can't I switch to manual service?

1. The system may be busy, or the telephone line of the local human resources and social security bureau may be out of order. Suggest trying again later.

2. It may be after work. Although 12333 is a 24-hour hotline, the service hours of manual consultation in Shenzhen 12333 are from 9: 00 am to 12: 00 am and from 14: 00 pm to 18: 00 pm every Monday to Friday.

12333 to manual service, followed by 12333, and then press 0 to manual service. However, there are many people who transfer to manual service, and it takes a long time to transfer, so you need to wait patiently.

12333 mainly provides citizens and employers with free consultation and guidance services on employment, social security, labor relations, labor wages and other policies and regulations, and accepts social supervision and reporting; It uses modern information technologies such as telephone, fax, internet and automatic voice to create an intuitive, fast and convenient policy consultation environment and build a multi-level, all-round and three-dimensional policy consultation service system to meet the different age structures, different cultural levels and different information needs of the workforce. ?

Please call 12333 for information:

"12333" is a national unified public service telephone for human resources and social security, which provides a series of public services for the public, such as policy consultation, information inquiry, service guide, online acceptance, complaints and reports. Dialing "12333" can provide us with such information as endowment insurance, medical insurance, maternity insurance and labor relations as 10.