If you meet an old friend, you can say: What brings you here? What brings you here? Asking whether to make an appointment and the purpose of the visit? Do you have an appointment? Do you have an appointment? Can you give me your business card? May I have your business card? May I ask what you want to see him for? May I ask what you want with him?
Ask the guest to wait a moment, and I'll see if he is free. Please let me see if it is convenient for my boss. Please sit down and wait for a while. Please sit down and wait for a while. Pour tea for the guests and be polite: Do you want coffee or tea? What kind of coffee do you like? Do you want coffee or tea? What kind of coffee do you want? Take the guests to the manager: Please sit down. Mr. Jones and Mr. Smith will see you in a few minutes. Please sit down. Mr Jones and Mr Smith will arrive in a few minutes. Mr Chen is waiting for you. I'll tell him you're here. Mr Chen is waiting for you. I'll tell him that you have arrived. This way, please? Please follow me.
Politely refuse visitors;
Mr. Chen is very busy now. He wants to know if you are in a hurry. Mr Chen is very busy. Is your business urgent? He may want to contact you in the future. Can you leave your business card? He wants to contact you later. Would you please leave your business card?
Be sure to fight for yourself: I only take up a few minutes of his time. I just need a few minutes of his time. I prefer to explain directly to him. I think I'd better take you there in case you get lost.
Reception (2)
Last time, you learned to arrange accommodation for the guests you received. It's time to invite him to the company's activities: arrange various activities: the tea party will start at 7 o'clock. The tea party starts at 7 o'clock. How was the party, Mr Taylor? Mr Taylor, how was the party? As soon as the minister arrived, the celebration began. Our general manager can't come today, so I speak on his behalf. Our general manager can't attend the meeting today, so I will speak on his behalf. While you are here, we will show you around the town. We will accompany you to visit the city during your stay here. Do you want to go anywhere in our town? Is there any place you want to see in this city? What do you want to do this morning? There are no plans before lunch. What do you want to do in the morning? There is no activity on the schedule before lunch. Do you have any plans for tonight? What are your plans for tonight? Is there anything you want to do? Do you have any plans? As you suggested, we will visit a school in the afternoon. According to your proposal, we will visit a school in the afternoon. I think I'd better take you there so that you won't get lost. I think I'd better take you there in case you get lost.
Say goodbye to the guest after the event. First, tell him that the departure tickets have been arranged: we have reserved two first-class tickets for you to leave Shanghai for Hong Kong on Monday morning 10: 00 on March 20th. We have booked you two first-class tickets from Shanghai to Hong Kong on 10 in the morning .. Welcome to come again next time: if you can let me know the date and approximate time of any scheduled visit in advance, I will arrange to receive you at the scene. If you are informed of the planned visit date and approximate time in advance, I will receive you personally. Are you satisfied with our reception? If you have any dissatisfaction with our service, we will make adjustments soon. If you have any dissatisfaction with our service, please speak up and we will make adjustments soon. Reception As the secretary of the company, do you always have some reception work to do? The service provided for visiting guests should make them feel at home, and the language should be considerate, showing your enthusiasm and thoughtfulness everywhere: When the guests arrive, ask about the trip: Mr. Taylor, this is a pleasant index to make your purchase. Welcome to our company. Taylor, nice to meet you. Welcome to our company. Did you have a good trip? How was your trip? I hope you enjoy your stay here. I hope you enjoy your stay here. I hope you enjoy your stay in Hangzhou. I hope you enjoy your stay in Hangzhou. We will try our best to make you enjoy your stay here. We will try our best to make your stay here comfortable. You must be very tired after such a long journey. You must be very tired after such a long journey. Since the guest is tired, please arrange for him to go to the hotel: we have reserved a single room with a private bathroom for you. We have reserved a single room with bath for you. Your room is 1 108. We will go up by elevator. Your room number is 1 108. Let's go up by elevator. You will find room 20 1 at the end of the correlator. You can see room 20 1 at the end of the corridor. This way, please This way, please Please come with me! Please follow me. If you are a foreign guest, ask him if he can speak Chinese. Do you read Chinese? Can you speak Chinese? What language do you speak? What language do you speak? After arranging the accommodation, take the guests to dinner: would you like a cup of coffee or tea? Would you like a cup of tea or coffee? Would you like something to drink? what would you like to drink? Help guests: If you want to know anything, just ask. If you want to know anything, just ask. If there is anything I can do for you, please don't hesitate to let me know. If there is anything I can do for you, please let me know. I'm glad I can help you. I'm glad I can help you. Do you have any questions before we leave? Do you have any questions before we leave?