Taking Henan Mobile 10086 manual customer service as an example, the normal business consultation and processing time is from 7 am to 23 pm every day; The service hours at night are from 23: 00 pm to 7: 00 am the next day. 10086 Only "stop/restart, call transfer, communication failure, international, Hong Kong, Macao and Taiwan services, and PUK code inquiry" are provided manually.
In view of the different business regulations in different provinces, you can directly call local 10086 for manual inquiry.
If you have any questions in the process of using the mobile service, you can contact the manual customer service for consultation at any time. If the call is too busy to access, you can also pay attention to the official account of "China Mobile 10086" WeChat. After binding the mobile phone number, send "manual" to access the online customer service, and the online customer service staff can reply to your questions between 9:00-2 1:00.