1. Thank the patients or their families for their feedback, indicating that the doctor has received and understood the report.
2. Thank the patients or their families for their care and cooperation, and emphasize the importance of the report.
3. Give clear responses and solutions to the problems mentioned in the report. If further evaluation or investigation is needed, patients or their families can be informed of the relevant processes and schedules.
4, patients or their families need to provide more information or cooperation, to clearly explain what materials or steps are needed, and tell how to contact the relevant departments or personnel.
5. Finally, thank the patients or their families for their feedback again, and say that they will continue to pay attention to and deal with related problems to ensure the health and safety of patients.