After entering 2000, with the diversification of telecom operators' business and the improvement of customer service level, the company began to exert its efforts in many fields such as value-added services, business analysis, customer relationship management and IT network management, and developed many products to meet customer needs, and then basically determined five categories: customer relationship management (CRM), billing, business guarantee (BA), decision support system (DSS) and value-added services (VAS).
In 2006, with the company's major breakthrough in the fixed-line and radio and television industry markets, business operation support systems to meet the needs of fixed-line and radio and television came into being. At this point, the company's core product (iBOSS) has been fully upgraded, and it has been able to fully support the support needs of all services (mobile network, fixed network and Internet).
Since 2008, mobile informatization and e-commerce have been surging. The company closely followed the industry situation, increased investment in R&D, actively participated in the formulation of relevant industry standards, and soon formed a series of industry application products represented by "communication information integration", which greatly promoted the business development of operators in the field of group customers. Subsequently, the rise of Internet of Things and mobile Internet once again drove the company's product innovation. At the end of 20 10, the company reorganized its value-added service (VAS) product line, set up its independent partner and electronic commerce (PEB) product line, set up a new business center (NBC), and put in specialized technical force. Now, it has developed many information application products for small and medium-sized enterprises and families, such as smart home, location service, catering service, property service, voice communication service and digital music service, and some of them.
20 1 1 The company further improved the original products, integrated ICT services and solutions, and at the same time, used cloud computing technology to transform the original system, which greatly improved the technical level of the products and reduced the deployment cost. Nowadays, the company has corresponding products on IaaS, PaaS, SaaS and cloud management platforms. Through business support cloud, business operation cloud and application development cloud, it provides simple, scalable and efficient cloud solutions for operators, industrial chain partners, end users and application developers, and provides solutions and support for the integration and centralization of production systems, cost saving, easy management and control, and efficient operation of value-added services.
In addition, the company relies on advanced scientific research technology, scientific management methods and personalized support to provide operators with efficient consulting services and system services.
In the current fierce market competition environment, Sturgi has made preparations in terms of technology, products, projects and personnel for the launch of new products, the practice of new systems and the promotion of new services, aiming at escorting the development of major operators, making progress and making consistent efforts to become an internationalized and globalized China software enterprise based on the China market.