1. Confirm whether the recharge information is correct: First, confirm whether the mobile phone number and recharge amount you provided to the store are correct. If the information is incorrect, the recharge may fail.
2. Wait a minute: it may take some time to recharge the phone bill. If you just finished recharging, it may take some time to confirm whether it is successful or not.
3. Contact the store customer service: If you have waited long enough and still haven't received the news of successful recharge, you can contact the store customer service for help. They can provide more information and solve your problems.
4. Contact the operator: If you don't receive the success message after recharging in the store, you can also contact your operator (such as China Mobile and China Unicom). ) for the query. They can check whether they have received your recharge information and help you solve the problem.
I hope these suggestions can help you solve the problem. If the problem still exists, please consider seeking help from other channels, such as contacting small shops or operators on social media or consulting local consumer protection agencies.