How to write a follow-up letter to customers in foreign trade business?
2. Frequency of follow-up letters sent by different customers. For key customers, if you don't receive a reply after writing the first promotion letter, you can send another greeting letter three days later, asking whether the customer has returned to China, asking when the customer received your email, and what he thinks of your email. If there is still no reply, you can send a product introduction with eye-catching pictures within another three days. If there is still no reply, consider giving a greeting call to the customer. I saw a customer's demand information on the affordable website before. At that time, our company had no supply, but I wrote down his contact information, hoping to cooperate one day. Later, he was listed as my first-class customer. After four letters, we established a good communication relationship, and the order arrived in my hand a month later. Later, the buyer told me that your patience and meticulous care touched me, hoping to cooperate happily as a friend. For secondary key customers, you can basically talk to key customers, but not so close in time, so as not to make customers disgusted. For ordinary customers, after the first promotion letter, you can follow an email once a month. In fact, these important and secondary definitions are only the status quo and a sensory judgment. The important "status" of customers can be transformed, which depends on your unremitting efforts. 3. How to arrange the content of the tracking letter As far as my experience is concerned, usually when I track customers, I will update my product catalogue irregularly, and I will send it to these potential customers in time when new products come out; In addition, we usually pay more attention to some local situations of customers, such as what festivals and important things happen, which can be used as a means to contact customers. In fact, doing business can also be very human. As long as we grasp the degree, everyone will be very satisfied. 4. Mentality prevention makes purposeful things more euphemistic. Follow-up letters sometimes surprise you, but when they are not available, foreign traders should treat every email in their daily work with a normal heart. Constant accumulation is the cornerstone of success. How to get customers who have not made a deal to make a deal? How to make customers remember your products? These are condensed in every email you send. With more patience and persistence, you will be closer to success!