What should I do if I forget my privacy password and questions?

If you use a vivo phone, it is recommended to back up important data in advance, and then go to Settings-System Management-Backup Reset-Clear All Data-Clear Immediately-Enter the screen lock password, and then clear the privacy password after the operation.

Erasing all data will erase all data in the device, including contacts, pictures, text messages, etc. , and will not be restored.

Note: If you need a password to clear all data, but forget the screen lock password or vivo account password, you can enter vivo official website-My-Online Customer Service-Manual Input to consult online customer service feedback.

Backup: enter cloud service-device cloud backup-backup data type-system data-return-immediately back up some backup system settings and desktop layout; Cloud service-data synchronization-turn on WLAN and Bluetooth to synchronize data to cloud service.