Address etiquette in the workplace office 1 workplace etiquette says: reasonable address reduces friction.
Many people have been troubled by appellation, especially newcomers in the workplace, saying that "as soon as a newcomer exports, you will know whether there is one." Reckless, no big or small employees will not be welcome in the workplace. In the workplace, especially in the workplace office, your address to others can express whether you respect others in your heart. People are very concerned about whether you have him in your heart. Calling can tell what you think in your heart, and what you say is true.
Knowledge of office address
What do newcomers in the workplace call old people?
On the first day Xiaoling entered the company, when the leader took her to meet the new colleagues in the department, she respectfully called them teachers, and many colleagues readily accepted them.
When the leader took her to see a lesbian in advance and told Xiaoling that she would try it with that lesbian in advance, Xiaoling called her teacher more respectful. The female colleague quickly shook her head: "Colleague, don't call me teacher, just call me by name." Xiaoling feels that calling people by their first names is disrespectful, and calling teachers may make them feel strange.
When newcomers come to the company, they should ask their colleagues first, or pay attention to what others call them. Don't take each other lightly for granted. If you really don't know how to address you, you can also ask politely for the first time, "Excuse me, sir, I'm new here. I don't know what to call you? " I don't blame people who don't know. Usually the other person will tell you what his colleagues usually call him.
The other party asks you to use your first name. As a newcomer, you'd better not call yourself that. It is not surprising to be polite to many people, even if you are a little unfamiliar, it is better than not respecting each other's "self-invited familiarity", because it is entirely possible for you to call them by their first names. Moreover, in the workplace, excessive intimacy is not worth promoting. Intimacy can be informal after work.
Besides, your correct address is also an example for the people next to you. Give each other face and respect in front of others, and they will think you are very professional. Such people are easy to get promoted. Many people have inexplicably ruined their future. They may be paying attention to addressing, which seems to be a "small section", but it is not-addressing etiquette is a complete embodiment of a person's cultivation, emotion and IQ.
How difficult is it to handle it correctly? As a country of etiquette, China, as a communication etiquette, has attracted more and more attention. It is precisely because there are so many manners that we can't underestimate them, and it is more difficult to solve them.
Colleagues and bosses are important parts of the workplace environment. Different workplace titles can reflect the intimacy of workplace relations, the pros and cons of workplace environment, and even get a general understanding of a company's corporate culture and interpersonal relationships. In government agencies and enterprises, the hierarchy is relatively strict, so it is very important to artistically show each other's position level. However, in private enterprises, the other party is called "general" stiffly, and in newspapers, the other party is regarded as "establishment", which makes the other party feel either not intimate enough or too ironic.
How to address women in the workplace
With the change of the times, the address between people has also changed quietly. Now, if someone still calls a girl a miss and a lady a big sister in inappropriate occasions, it is likely to attract supercilious eyes. Therefore, in order to avoid "illness from the mouth", we really have to think about it. When it comes to women in the workplace, we should also abandon the concept that men are superior to women. In some new enterprises, the relationship between colleagues is relatively loose, so you can call them by their first names. Between familiar colleagues, using some nicknames in private can lubricate the tense interpersonal relationship. But in the workplace outside the company, you should address each other's surname and position with great respect, so as to convey your position in this unit and your responsibility to each other.
Career advice, you'd better write more when you first go to work.
On the first day of entering the company, after getting to know the colleagues in the department, the leader takes the employees to meet colleagues in other departments of the office, which feels like a "patrol", and usually goes to other departments to meet colleagues and "patrol". It is impossible to remember everyone's name and location at once by brain alone, so will there be mistakes in the future? You might as well take a notebook with you, jot down the names of some colleagues, and add comments such as appearance characteristics and the work you are responsible for. In short, it is customary to address colleagues in the company. We newcomers had better consult the old employees more, so as not to be disgusted by inappropriate names.
Office etiquette II. Coordination of instruments
The so-called instrument coordination means that a person's instrument should be consistent with his age, figure, occupation and place, showing a kind of harmony and giving people a sense of beauty. As far as age is concerned, people of different ages have different dress requirements. Young people should wear bright, lively and casual clothes, which embodies the vitality and youthful beauty of young people. Middle-aged and elderly people should pay attention to solemnity, elegance and neatness, reflecting maturity and stability. For people with different body shapes and different skin colors, we should consider fostering strengths and avoiding weaknesses and choosing appropriate clothes. Professional differences are also very important for the coordination of musical instruments. For example, the teacher's appearance should be solemn, the students' appearance should be generous and neat, and the doctor should try to appear stable and experienced. Of course, the instruments should also adapt to the environment, and the instruments in the office will certainly not be the same as those when traveling.
colour matching/coordination
Warm colors (red, orange, yellow, etc. ) gives people a gentle and luxurious feeling, while cool colors (purple, blue, green, etc. ) often makes people feel cool, quiet, peaceful and friendly, while neutral colors (white, black, gray, etc. ) gives people a feeling of peace, stability and reliability, which is the most common color of work clothes. When choosing the color of clothing accessories, we should consider the coordination of various tones and skin colors, and choose the appropriate clothing and accessories.
put on
Clothing is not a fig leaf without life. It is not only a combination of fabrics, colors and stitches, but also a social tool. It sends information to other members of society, as if to announce to others, "What personality am I? Am I capable? Do I value my work? Am I gregarious? "
Clothing embodies a person's cultural quality and aesthetic taste. Specifically, it is necessary to be natural, decent, harmonious and generous, and to abide by some established norms or principles. Clothing should not only adapt to its own specific conditions, but also always pay attention to the dress requirements of objective environment and occasions, that is, dress should give priority to time, place and purpose, and strive to keep in harmony with time, place and purpose in all aspects of dress.
Our instruments should be dressed according to different occasions. Festive occasions, solemn occasions and sad occasions should pay attention to different clothes and follow different norms and customs.
health
Cleanliness is the key to beautiful appearance and the basic requirement of etiquette. No matter how beautiful clothes and luxurious clothes are, if the whole body is covered with dirt and smell, it will inevitably destroy a person's aesthetic feeling. Therefore, everyone should develop good hygiene habits, wash their faces and feet after going to bed and getting up, brush their teeth in the morning and evening and after meals, wash their hair and bathe frequently, pay attention to neatness and change clothes frequently. Don't "clean personal hygiene" in front of people. For example, picking teeth, picking nostrils, digging ear wax, manicure, rubbing dirt and so on. These behaviors should be avoided by others, otherwise, it is not only unsightly, but also disrespectful to others. When talking with people, keep a certain distance, don't speak too loudly, and don't splash on the population.
Address etiquette of workplace office 3 1) emoticon
1 eyes. Eyes are regarded as the window of the soul, the most effective organ for transmitting information, and can truly reflect people's emotions. When you speak in social situations, you must pay attention to the etiquette of your eyes, and your eyes should be calm, gentle, generous and kind. Look squarely at the triangle between your eyes and mouth to show your respect for each other, but don't stare at each other for too long, because staring at each other for too long will make them feel nervous and embarrassed. If you face acquaintances, friends and colleagues, you can express your greetings and ask for advice with calm eyes, and then your eyes can stay for a while. Don't move away quickly when looking at people, and don't give the impression of indifference and arrogance. When the other person is silent or aphasia, you should stop looking at the other person.
Pay attention to the gaze range. Gaze is divided into: official gaze area (from the middle of forehead to eyes), social gaze area (from eyes to chin), intimate gaze area (from eyes to chest) and side scanning (intimate relationship or very disgusting relationship). The choice of gaze area depends on the occasion.
2 Smile. In interpersonal communication, expression should be based on joy and happiness, and smile is the most beautiful language of human beings. A smile is a symbol of self-confidence and a polite expression. The suggestion is changed to: Politely expressing typos is a sign of mental health. Proper use of smile in various occasions can play a positive psychological role in conveying emotions, communicating hearts and conquering each other.
When communicating with people, you can smile before opening your mouth; When communicating with others, if you smile at yourself, you must respond with a smile.
2) Safe space
Psychologically speaking, everyone has an invisible personal space around his body, and everyone will be very sensitive to this personal space. Once it is broken, we will feel uncomfortable or unsafe. This is a safe space.
① Intimate space: refers to keeping a distance of about half a meter between the two parties, which is generally limited to lovers, lovers and family members.
(2) Personal space: refers to the communication between the two sides to keep a distance of half a meter to one meter, which is generally an appropriate distance for friends and acquaintances to get along.
③ Social space: refers to the distance of one meter to three meters between two communicating parties in social and negotiation occasions, which is usually a casual acquaintance or working relationship.
Generally speaking, the safe distance between Europeans and Americans is greater than that of Asians. How far is the safe distance to keep? We must grasp it flexibly in the actual communication process.
3) The first sentence
The first sentence includes nodding and shaking your head. In China and most other countries, people nod their heads to show their agreement and appreciation, and shake their heads to show their negation and regret. In India, Pakistan and other countries, nodding is negative and shaking your head is affirmative.
4) sign language
The flexion and extension of human hands and five fingers can express a certain meaning, but the meaning of different countries or regions is often different. If used wrongly, it will lead to jokes, even misunderstanding, trouble and disgust. Therefore, it is particularly necessary to understand the international common gestures.
Give a thumbs up to show victory, admiration, first place, leader, etc. in China. In Japan, it means man and father; Express luck in the United States, the Netherlands, Australia, New Zealand and other regions; In India and Germany, they want a ride. Thumb down generally means bad moral character, bad or unsuccessful, while in Britain and America, thumb down means disapproval; In France, it means death; In Indonesia, Myanmar and other regions, it failed.
Extending the middle finger, the Philippines expressed anger and contempt; The United States, France and Singapore expressed indecency; Saudi Arabia expresses bad behavior or extreme unhappiness.
Extend your index finger upward, and China means first or please pay attention; The United States said please wait a moment; France is the expression of students' request to speak; Myanmar says it is the most important; Japan is the best.
The little finger sticks out, and China expresses smallness and looks down upon it; Japan means women and children; South Korea says girlfriend; Myanmar and India are used to represent toilets; The Philippines does not represent anyone.
The index finger is bent, and China stands for the number nine; Japan means thief; Thailand and North Korea represent the key; Indonesia says it has a bad heart; Mexico is used to express money.
Hold out your middle finger and press it on your index finger, which means the number ten in China; The Philippines, Malaysia, Singapore, the United States, France and Mexico expressed their prayers; The Netherlands swears; Sri Lanka expresses evil; In Hong Kong, it means close relationship.
Form a circle with your thumb and forefinger to represent money in Japan, South Korea and Myanmar. The United States expressed its consent or success; Indonesia, on the other hand, said it was unsuccessful; The fool said, it's useless; In Brazil, it means anus.
Note: Never point to others for directions. This is a sign of bad manners.
In addition, it should be noted that proper use of gestures can enhance the expression of feelings. But when talking with people, don't use too many gestures or actions, giving people an elegant, reserved and polite feeling.
Expression refers to a person's inner feelings, emotions and other feelings. Through the movement of facial muscles. If it is assumed that the overall impression of a person is 100%, then 75% of the impression comes from the person's expression, including expression and attitude, especially smile. Expression etiquette refers to people's etiquette norms for eyes and smiles. The general requirements of expressing etiquette are: enthusiasm, friendliness, relaxation and naturalness.
Office etiquette. If properly used, workplace appellation can draw closer the relationship between superiors and subordinates and colleagues; If it is not used well, it may bring unnecessary trouble.
Li Yan entered a publishing house after graduating from college. In a publishing house, most employees work on the same platform. The two young female editors at the next table call each other "dear". They call the burly male colleague opposite them "big fat" and the middle-aged person with high myopia behind them "glasses". As a new employee, how to properly address colleagues really makes Miss Li feel headache.
Mr. Jin works in a company. Once, in order to show his intimacy with the leader, he called the department manager "Xiao Wang". As a result, it is conceivable that he has been "overshooted" repeatedly. "Hey, that man is so petty that he cares so much about his name that I don't know how to be a manager." Mr. Jin later talked about this with his colleagues, who said angrily, "It's really inappropriate for you to do it yourself. He is a manager. Don't you want to embarrass him by calling him that? "
If you are new to the workplace, what should you do in the face of "address embarrassment"? The following items can be described as a collection of workplace titles summarized by predecessors. You might as well study hard.
If you don't know what to call it, call it "teacher" first. When a newcomer enters a company, he must first have a general understanding of all colleagues in his department. If they are people with clear positions, they can be directly called "Manager Zhang, Manager Wang" and so on. For other colleagues, you can first call them "teachers". A threesome requires a teacher. It's always right to call the teacher.
Try to shout higher. Just entering a company, you can be flexible and "call out" your colleagues in another way at the right time. For example, if you don't know your colleague's position, just call him the manager, and imply his position in your mind by calling him. Of course, we should pay attention to the timing, and don't call the ordinary colleague manager in front of the boss.
Intimate relationships can be called as few as possible in the company. Some people like to play "two brothers are good" and "two sisters are good" in the company. In fact, overly intimate appellation is easy to be misunderstood by others, and it can also appear frivolous, especially in companies with strict systems, which is quite taboo.
Career counselors believe that there is no need to be absolutely fixed, and different situations should have different names. When you enter a new organization, you'd better be familiar with its corporate culture. The address between colleagues is a reflection of corporate culture. What kind of address an enterprise chooses first is closely related to the style and personality of enterprise managers.
In European and American enterprises famous for their free atmosphere, both colleagues and superiors generally address each other in English, even to superiors and even bosses. If you address others by position, it will make people feel out of place with the environment.
In enterprises founded by scholars, everyone can call each other "teachers" according to the habits of entrepreneurs. This title also applies to units with strong cultural atmosphere, such as newspapers, television stations, literary and art groups, cultural centers and so on.
In enterprises that pay attention to teamwork, learning enterprises and small and medium-sized family enterprises with strong family relations, the concept of hierarchy is relatively weak, and there are fewer cases of administrative duties between people than ordinary enterprises, and there are more cases of mutual abuse. In a hierarchical enterprise, it is best to be commensurate with administrative duties, such as manager Zhang and manager Chen, to show respect.
In private, colleagues can call each other casually. Girls can call her a nickname, such as Lili and Xiaoyan; For male elders, you can call them "buddies" and for young people, you can call them "brothers". However, when using nicknames, we should pay attention to the discretion, and we can't yell at each occasion regardless of the object. In some units, colleagues used to address themselves backwards in private: the old people called the young people "Lao Zhang" and "Lao Wang", and the young people called the old people "Xiao Zhang" and "Xiao Wang". It is said that "reverse barking" can help some old people find a sense of youth and young people find a sense of maturity and stability. This kind of address is humorous and sarcastic, but it should be used with caution, because not everyone wants to be called "backward" or "wrong".
It depends on the occasion. In formal occasions such as offices, conference rooms and negotiating tables, formal titles should be used; In entertainment occasions such as banquets, parties and activities, you can be casual. In addition, there is another factor that affects the address, that is, the relationship with the leader. If you are an "old man" crawling around with your superiors, there is absolutely no need to take a position on addressing. And if it's just an ordinary working relationship, or a newcomer who just entered the unit, of course, it's better to use your respectful name.