Taobao C2M Amoy Factory is divided into two modes: direct operation mode and joint operation mode, both of which are the source factories facing the industrial belt.
Basically, you need to contact the customer service of Taochang Direct Store, but you can see that there is no customer service entrance on the details page. There is only one contact way for the customer service of Taobao factory direct store, that is, direct purchase, that is, contact the seller. Of course, if you haven't decided whether to buy it yet, you can place an order first, but you can contact customer service without paying, and then decide whether to buy it.
Contact Taochang customer service for specific steps.
1. First of all, you need to open Taobao APP, log in to Taobao, find the goods you need to consult in the direct store of Taobao Factory, click on the order to buy, and you can choose not to pay first.
2. Then enter the page to be paid, open the order, and you will see an entrance of "Contact the merchant" or "Contact the customer service" on the left. If it is a Tmall store, you can pull the page to the bottom and click "Contact us" to enter.
3. After entering the customer service page, business details such as self-service, hotline and service address will appear, and you can choose self-service.
4. After entering the self-service page, enter and send "Labor" in the dialog box, and then click Enter.
5. After entering the manual service page, you can choose cloud service or customer telephone service to ask questions.