What should I do if the electronic medical insurance voucher fails to brush my face?

Refresh your face or choose another authentication method.

First, try to brush your face again.

When the electronic medical insurance voucher fails to brush your face, you can try to brush your face again first. Sometimes, the failure of face brushing may be due to inaccurate recognition of light, angle or facial features. So, you can adjust the environment, posture, facial expression and try to brush your face again.

Second, choose other authentication methods.

If you still fail to brush your face again, you can consider choosing other authentication methods. Electronic medical insurance vouchers usually provide a variety of authentication methods, such as password authentication and SMS authentication. You can choose your own authentication method according to your personal preference and convenience.

Third, contact the medical insurance service department.

If the authentication is still unsuccessful after many attempts, it is recommended to contact the medical insurance service department or relevant institutions for consultation. You can call the medical insurance service hotline or go to the medical insurance service window to explain the situation to the staff and ask for help. The medical insurance service department will give corresponding solutions according to the specific situation.

To sum up:

When the electronic medical insurance voucher fails to brush your face, you can try to brush your face again or choose other authentication methods. If the authentication is still unsuccessful after many attempts, it is recommended to contact the medical insurance service department or relevant institutions for consultation. In the process of handling, it is necessary to maintain patience and cooperation in order to solve the problem as soon as possible.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 23 provides that:

"Employees shall participate in the basic medical insurance for employees, and employers and employees shall pay the basic medical insurance premiums in accordance with state regulations. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay basic medical insurance premiums in accordance with state regulations. "

People's Republic of China (PRC) social insurance law

Article 74 provides that:

"Social insurance agencies through business handling, statistics, investigation and other ways to obtain the data needed for social insurance work, the relevant units and individuals shall provide timely and truthfully. The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement. Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services. "