He is a person who is willing to resign as a "political commissar" and engage in general service work. He is famous for his "little pole spirit" and is widely circulated by people. He is Yang Huaiyuan, the waiter of the "long-running ship" of Shanghai Maritime Safety Administration. Yang Huaiyuan served as the deputy political commissar and political commissar of the "Long Six Wheels". Out of his love for ordinary work, he voluntarily resigned from his leadership position and was willing to be an ordinary waiter, shuttling between passengers with a self-made small pole to solve problems for people. He often went deep into the worst fifth-class cabin, washing diapers for children, washing sores for patients, picking luggage for the elderly and carrying children for women for more than 20 years. He is not afraid of hardship, fatigue, dirt and trouble. He has formulated more than 120 convenience measures, made a variety of conveniences for passengers, and set up convenience boxes containing a variety of items. Known by passengers as "crutches for the elderly", "babysitters for children", "ears for the deaf", "mouths for the dumb", "eyes for the blind" and "nurses for patients", they are respectable, lovely and reliable.
Model worker Yang Huaiyuan. Anhui Lujiang people. 1956 Joined the China People's Liberation Army. 1958, joined the China * * * production party. 1960 retired and worked as a fireman on board Heping 14 of Shanghai Maritime Bureau. Later, he served as a waiter, deputy political commissar and political commissar of the Fifth Democratic Regiment, a political commissar of the Long March, and a waiter of Changshan and Changliu. He is the representative of the 13th National Congress of the Communist Party of China. For more than 20 years, we have insisted on carrying luggage for passengers with small poles, which is known as the "spirit of small poles". It also uses psychology to explore service rules and improve service quality. 1985 was awarded the title of national model worker. He is the author of Talking about Service.
Yang Huaiyuan, a famous model worker of Shanghai Bailao Moral Education Lecturer Group, gave more than 300 lectures on "Learning from Lei Feng, Seeing Action and Serving the People Most Gloriously" in vivid language, which deeply touched teachers, students and cadres. He also led students to the dock site to guide Lei Feng to do good deeds.
Comrade Yang Huaiyuan said: "In the long journey of life, there are often some major turning points that affect life. The major turning point in my life was to learn from Lei Feng, which decided my life for most of my life. I was born in a poor peasant family in rural Anhui. Begging with my brother since childhood and doing farm work for a long time were oppressed and exploited in the old society. After the founding of New China, I gloriously joined the China People's Liberation Army and the * * * Production Party. 1960, I transferred from the army to Shanghai Maritime Safety Administration. 1962 did the crew work on the democratic no.5. 1963 In March, Chairman Mao issued a call to learn from Comrade Lei Feng. I was suddenly attracted by Lei Feng's vivid deeds and lofty spirit, and my thoughts were greatly shaken. At that time, the Democratic Fifth, where I worked, regularly ran Shanghai, Qingdao and other routes, and there were many old people, old women and women with children among the passengers. Most of them go to visit relatives in the south with big bags and small bags. Every time a ship arrives in Hong Kong, there are always some old people and women with their children standing in front of a lot of luggage and worrying. After learning from Lei Feng, I would rather get off work late, carry luggage for these passengers in trouble, and then clean up. At first, I carried my hand on my shoulder, but I could only take a few pieces of luggage at a time. Think of a small shoulder pole that the army brought when it changed jobs, and use it to pick it. Sometimes there are many passengers who need help, and if one load can't meet the demand, I choose two loads and three loads. Some passengers were in a hurry to catch the bus, so I helped pick the station. For more than 30 years, I have been carrying a pole without interruption. " I carry a pole for the people, and I am not idle in spring, summer, autumn and winter; Collect ice and snow into spring water, and collect cool breeze to send summer. I carry a pole for the people, and the more I carry it, the sweeter I feel; Wan Li's journey, follow the party, shoulder the pole and move forward forever. "For a female passenger with a baby in her arms, it is very difficult to wash diapers for her children. A big bag of dirty diapers piled up, and the children had no clean diapers to change. Inspired by Lei Feng's spirit, I finally took a difficult step and took helping female tourists wash diapers as one of my reserved services. When female passengers with babies get seasick and can't wash their diapers, I will clean them up and take them to the greenhouse to dry and fold them for them. The service principle I ordered for myself is: "I would rather have more trouble than convenience for passengers;" "I would rather sweat more than embarrass the passengers." I deeply feel that if the service is done well, it will have a great political impact on tourists and play a role in spreading new morality, new fashion and new ideas. They often praise these trivial matters by raising them to the leadership of the party and the superiority of socialism, and always thank them again and again, saying, "Thank you for the party and socialism." "The cabin is connected with the world, and ordinary work leads thousands of families. Although the broom pole is small, its political influence is great. " Learning from Comrade Lei Feng made me see the significance of passenger service. Yang Huaiyuan put it well: "Think of Lei Feng first, imitate Lei Feng for one thing, learn from Lei Feng all year round, and be like Lei Feng all your life."
The principals and teachers of Jinyuan Middle School, Baoshan Middle School, Luodian Middle School, Tongtai Road Primary School and Tuanjie Primary School were full of passion after listening to Yang Huaiyuan's report "Serving the People Most Gloriously". They put it well: "Since ancient times, they have been regarded as a model of teachers' personal character by setting an example, being a teacher and being rigorous in their studies. To be a good principal and teacher today requires not only the traditional virtues of teachers, but also a childlike heart that serves the people like Yang Huaiyuan. This dedication should be transformed into a conscious action to actively participate in the exploration of educational reform.
After listening to Yang Huaiyuan's report, many brigade counselors deeply felt the heavy responsibility. As the leader of children's childhood, how to contribute to our four modernizations and our education in ordinary jobs. In recent years, many characteristic schools have emerged in the work of Young Pioneers in Baoshan District. Now, we should learn from Yang Huaiyuan's thought of serving the people and make characteristic schools more distinctive. For example, the "Little Talented Street" in Tongtai Road Primary School is now more colorful. Students have said: "Take Grandpa Yang Huaiyuan as an example, be a capable person from primary school, and strive to be the successor of * * * when you grow up. Learn from Lei Feng from an early age and grow up to serve the people. " Learn from Lei Feng Day and follow Yang Huaiyuan to the dock to learn from Lei Feng and do good deeds. Yang Huaiyuan also presented 60 small shoulders inscribed by himself to 60 young pioneers, asking them to remember that serving the people is the most glorious and the revolutionary tradition has been passed down from generation to generation.
After listening to Yang Huaiyuan's report "Serving the People Most Gloriously", more than 0/00 public security personnel in Baoshan District Detention Center were full of passion and high spirits. They all said, "We should not only learn from Yang Huaiyuan's thought of serving the people, but also learn from Yang Huaiyuan's skill of serving the people. Like Yang Huaiyuan, he learned service science, psychology and pedagogy well, and transformed the object of education to make it turn over a new leaf. "
After listening to Yang Huaiyuan's report "Serving the People Most Gloriously", more than 0/00 waiters in Zhapu Road Food Street/KLOC expressed their determination to be excellent waiters. Party member Wen, the only female food street owner in Zhapu Road, led the waiter to listen to Comrade Yang Huaiyuan's report, and immediately went back to give a class for all the members and young waiters, and carried out "one heart" (wholeheartedly for customers), "two reliance" (relying on quality and service) and "three old people" (opening an honest shop, doing honest things and being honest people).
After listening to Yang Huaiyuan's report on "Serving the People Most Gloriously", more than 500 retired cadres in Nanhui District were deeply moved and determined to carry out the "Theory of Three Represents" thought and carry out the activities of "recalling Party history, stressing tradition, learning from examples, and taking good classes". In particular, retired cadres listened to Comrade Yang Huaiyuan's service experience of wholeheartedly solving problems for tourists, revisited the glorious course of the Party for 80 years, and strengthened the future. At the meeting, Comrade Yang Huaiyuan introduced his experience of being an ordinary "fifth-class cabin attendant" in an ordinary job with vivid and simple language. His spirit of not being afraid of hardship, fatigue, dirt and annoyance deeply infected everyone present. Lao Yang is 68 years old this year, but what he shows is the enthusiasm of a young man in his twenties. For decades, he worked diligently for the people with his small pole, practiced the purpose of serving the people wholeheartedly, and left a brilliant stroke on the road of life.
"devote your limited life to serving the people indefinitely" was the inspiration of Yang Huaiyuan when he was young. Decades later, all the comrades who heard this sentence again from Comrade Yang Huaiyuan were deeply moved again.
"The interests of the masses are no small matter." To satisfy every taxpayer, our comrades engaged in tax work should improve the quality of their work from the perspectives of "practicing their internal strength" and "building a good image".
The so-called "practicing internal strength" is first of all "ideological and political quality". Only by establishing Marxist political view, moral view and historical view ideologically can our work keep pace with the times, constantly meet the people's requirements and maintain its advanced nature forever. Every comrade will keep in mind the spirit of being willing to endure hardships, not afraid of losses, and being satisfied with the people, which he learned from Comrade Yang Huaiyuan, and start from small things and put himself in the taxpayer's shoes. We should solve the problems that taxpayers want; We should help taxpayers think of and solve problems that they have not thought of. If you are not clear about the problem, you should give them detailed guidance and even teach them how to deal with it together. "Don't do it with small goodness, and don't do it with small evil." For us, the taxpayer's business is a big deal. Don't feel bored, don't feel tired, just like your own career, try your best to satisfy taxpayers. We should carry forward the spirit of special dedication and find the intersection of ideals and life values from the little work I have done for everyone.
Secondly, "practicing internal strength" requires diligent practice of business skills. Comrade Yang Huaiyuan has always been conscientious in his work. No matter cleaning the cabin or flushing the toilet, he strives for perfection. So do American tax collectors. How to answer taxpayers' questions, how to keep our work from making mistakes, and how to keep up with the requirements of economic development are undoubtedly problems that every tax cadre should always think about.
"Tree image" is to establish the image of being close to the people and the people. Not only smile service, but also "zero distance" service. Try to do what you can, explain what you can't do to taxpayers as much as possible, and don't let taxpayers go astray. Those who come to consult should give a positive and comprehensive answer, try their best to help taxpayers solve their problems and go with a smile. Comrade party member should play a vanguard and exemplary role, correct the industry atmosphere and build a harmonious socialist society with selfless dedication.
There are still many small things we need to do in real work, just like Comrade Yang Huaiyuan has opened up a "shoulder pole trail", and there are still many lines waiting for us to open up. Work hard in ordinary posts and be a screw in the cause of socialist construction.