Inquiries about railway housing provident fund can be made directly to the local service department, or you can log in to the local railway provident fund management center in official website, find the column of "Inquiring about individual provident fund", and enter your personal ID number and password as required.
In addition, it should be reminded that the telephone number of railway provident fund inquiry varies from place to place. Most cities have opened the provident fund inquiry hotline 12329. You can call this number for inquiry or consultation.