Traffic control 12 123, national unified number. Use the number 12 123 to send short messages and provide information push services such as business notification and warning education. Call 5 is a human service. By developing a unified short message platform software, the short message service connects with the short message gateways of China Mobile, China Unicom and China Telecom, sends short messages with the number 12 123, and provides information push services such as business notification and warning education.
Using the national unified number "12 123" not only facilitates people's memory, but also improves the credibility of the government. As a unified service logo for the public, the traffic control department of public security can establish an image of quality, scale, strong service awareness and trustworthiness in public consciousness. After adopting the national unified service, sending short messages to traffic participants such as car owners and drivers across the country will completely solve the problem that mobile phone notification services in other provinces and cities are not in place.
12 123 service content introduction
12 123 the traffic safety voice service hotline can provide four services: business handling, inquiry service, business consultation and complaint, and internet user registration change.
1, business processing
You can apply for 9 services such as replacement of motor vehicle license plate, replacement of motor vehicle driver's license, and appointment for examination.
2. Inquiry service
It can provide users with motor vehicle information query, motor vehicle illegal information query, driver's license information query, driver's license illegal information query, exam reservation result query, business progress query and other information queries.
3. Business consultation and complaints
Provide customers with motor vehicles, driver's license consultation, complaints, suggestions and other service functions.
4. Internet user registration change
Provide users registration, telephone service password modification, mailing address modification, registered mobile phone number modification, account cancellation suspension, vehicle license plate unbinding and other services for motor vehicle owners and drivers.