Human resource service industry refers to organizations and individuals that provide services for the growth, management, development and flow of human resources and their related business activity systems. As far as the current situation is concerned, it generally includes headhunting and talent agency, multi-channel recruitment, talent (labor) dispatch, talent evaluation, training, management services, information investigation and data processing services, human resource management consulting and other service activities. This service includes not only direct labor and consulting services, but also indirect product research and development and commodity trade services. = = = = = = = = = = = = = = = = Customer Service Representative is a brand-new professional title that foreign-funded enterprises have just introduced into China in recent years. Traditionally, this position has been called "receptionist", "consultant" and "consultant" in China. In recent years, China's economy has developed rapidly, which is in line with the world economy, and the coverage of customer service personnel is expanding day by day, mainly including those who directly contact customers or provide services to users in non-profit industries or for-profit industries such as manufacturing, finance, consulting, retail, catering, entertainment and medical care, product or service consultants, sales personnel, after-sales service personnel, and managers and supervisors of the above-mentioned personnel. = = = = = = = = = = = = Guangzhou Xunyu Communication Technology Co., Ltd., a subsidiary of Jin Feng Group, is one of the first domestic enterprises specializing in customer relationship management (CRM) and call center outsourcing services based on world-class call centers. Xunyu Communication applies advanced ACD/CTI service center technology to ensure that all outgoing or incoming calls can be handled correctly in time. We can also flexibly prepare standard or specific reports according to customers' requirements, so that customers can better understand the operation and performance of the project. We are equipped with first-class equipment and experienced professionals, and are committed to providing customers with efficient, flexible and cost-effective services. All our customer service staff are professionally trained, fluent in Cantonese, Mandarin and English, and provide services 24 hours a day, seven days a week according to customers' needs. We pay attention to the quality of employees, so we all hire representatives with rich experience and good language skills. Employees are required to undergo strict induction and on-the-job training after taking up their posts, and their performance is evaluated to ensure that they can meet the requirements of customers. The company's main business is to provide customers with telephone call center services. = = = = = = = = = = = = = = = = = = = = = = = = = = The responsibility of the "customer service representative" it recruits is: 1. Develop business and customers; 2. Maintain customers
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