From customer service specialist to department manager
Oral: Lusy graduated from business administration for 7 years, and now she is the department manager of an IT company.
I majored in business management at the university. After graduating from college, I entered a company affiliated to a communication enterprise group. I started as a customer service specialist. Since the second half of my senior year, I have been an intern in this company, so after I officially joined the work, I have done a good job and won the recognition of the company and customers. During this period, I consciously accumulated some experience in related businesses. Gradually, I began to guide and manage the employees in the business department. A year later, I was promoted to the position of enterprise management, which was linked to my business management major. In the work of business management, I began to be familiar with and do my own work well, and gradually expanded the scope of work, so that I could clearly plan and arrange all the work related to the business.
After the company found my improvement, I got another promotion and became a business manager, responsible for the overall operation process of the business. In the previous customer service and business management work, I accumulated certain customer resources and information resources, which made me do a good job in project planning and implementation. After three years as a business manager, an IT company with which I have business cooperation extended an olive branch to me. After careful consideration, I jumped into that company and was promoted to department manager.
Analysis of enterprise management prospect;
Enterprise management is a popular major now, and it has its place in various industries and enterprises. After the graduates majoring in business administration enter the company, most of them will start from the staff of a department, gradually accumulate experience, establish contacts, be familiar with the working environment and workflow, and then combine their professional knowledge to move closer to the management direction. From enterprise management, to project management, and then to the management of the overall work of the department, graduates majoring in enterprise management can use such a "line" to realize their professional value and build relatively concentrated core competitiveness in coherent work experience.
Basic requirements for management positions
First, the nature of the position of the department's business supervisor: responsible for the business contact, stability and expansion of the department. Responsibility: 1. Plan and arrange the promotion plan of business work; 2. Coordinate the team and effectively implement the business promotion plan; 3. Communicate with customers and complete sales tasks; 4. Follow up and maintain customer relationship.
Requirements: 1, college degree or above, more than two years of industry experience; 2. Understand the sales business and be able to independently plan the promotion and sales process of a business; 3. Have work perseverance and toughness, and can work under great pressure; 4. Strong business management skills and good customer communication skills.
Ii. Job nature of business manager: planning, progress and development of business responsibilities of the department: 1. Collect abundant market information and integrate various information resources; 2. Team management and effective coordination to achieve maximum productivity; 3. Plan business promotion, follow up market demand and explore unfamiliar markets; 4. Maintain a good customer relationship and maintain a stable customer source. Requirements: 1, college degree or above, more than three years of industry experience; 2, familiar with the industry sales market, can independently operate the department business process; 3. Have work perseverance and toughness, and can work under great pressure; 4. Strong business management skills and good customer communication skills.
Third, the nature of the position of the department manager: all affairs of the whole department, coordination of branch work, responsibilities: 1, coordination of different work within the department; 2, coordinate and supervise the development of the main work of the department; 3. Develop new information resources and contact information; 4. Maintain the steady improvement of departmental productivity.
Requirements: 1, bachelor degree or above, more than five years working experience in related industries, and more than three years management experience; 2. Coordinate the internal and external relations of the department and be competent for the daily management of the department; 3. Have work perseverance and toughness, and can work under great pressure; 4. Be good at collecting industry information and market information, and integrate information to create benefits; 5. Strong team spirit, able to communicate and solve problems effectively.