1, the essence is different: the essence of information service is goal-driven service, its core is material-oriented, and the key point is to solve the acquisition and transmission of information resources needed by users; The essence of knowledge service is knowledge innovation, and its core is people-oriented, focusing on solving practical problems and focusing on the needs of specific users. It has the characteristics of pertinence, practicality, knowledge, innovation, initiative and continuity.
2. Different emphases: information service focuses on the sorting and classification of explicit information; The focus of knowledge service is to tap the tacit knowledge contained in explicit information, develop the tacit knowledge in people's brains and make it explicit.